Summary
Overview
Work History
Education
Skills
Timeline
Generic

Maya Archer

Santee,CA

Summary

With my past job at Starbucks, Better Buzz and current job at Trader Joes I have learned to help and understand the concerns received from customers. Being able to make connections with the people I see every day and be a small part of what makes their day great is one of my favorite parts of working in customer service. I am currently going to school for my Associate’s degree in Nursing to make a bigger impact on the world and the community at large. In my free time, I love reading, going to the beach, and finding new spots for camping.

Overview

3
3
years of professional experience

Work History

Crew Member

Trader Joe's
08.2024 - Current
  • At Trader Joes the Crew Members do not have one specific job we work as a team to create "wow" experience. Working registers, helping customers, and restocking the shelves.
  • Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
  • Made sure all customers felt welcome while it was while they were walking through isles or at the register checking out

Shift Supervisor

Better Buzz
12.2023 - 08.2024
  • Worked with coffee and food preparation: espresso brewing, milk frothing, and making signature handcrafted drinks
  • I became very knowledgeable in coffee, the tasting notes of beans, roasting profiles, and flavor profiles
  • Customer service, learning to handle questions, complaints, and special requests with a calm and helpful demeanor
  • Working as the shift supervisor I have learned how to effectively manage a shift as well as ways to keep positivity between the team
  • Inventory management, cash handling, promoting new products, and so much more

Barista

Starbucks
01.2022 - 05.2023
  • I worked as a barista, cashier, food handler, and studied coffee to better my knowledge
  • Not only handling coffee but dealing with fast pace environments when needed
  • I also learned the best ways to help a customer in need to make sure they leave the store happy

Education

Grossmont College
01.2025

Certified Nursing Assitant -

Health Occupations Canter
Santee, CA
12-2024

Pre Requisites - undefined

University of Oregon
01.2023

High School Diploma - undefined

Santana High School
01.2023

Skills

  • Teamwork and collaboration
  • Multitasking and organization
  • Time management
  • Problem-solving
  • Cash handling
  • Attention to detail
  • Customer engagement
  • Cleaning and sanitizing

Timeline

Crew Member

Trader Joe's
08.2024 - Current

Shift Supervisor

Better Buzz
12.2023 - 08.2024

Barista

Starbucks
01.2022 - 05.2023

Pre Requisites - undefined

University of Oregon

High School Diploma - undefined

Santana High School

Grossmont College

Certified Nursing Assitant -

Health Occupations Canter

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Maya Archer