May Mon Zaw
Toronto,ON
Summary
Skilled professional offering expertise in order taking, money handling and product promotion. Greets guests with genuine smile, builds rapport and promotes enjoyable dining experience. Maintains thorough knowledge of menu to make recommendations. Additionally, a friendly and engaging cashier with history of delivering excellent customer service in busy retail settings. Strong payment processing and client engagement skills to promote seamless store operations.
Overview
2
2
years of professional experience
Work History
Cashier
OCTOZONE
TORONTO, ON
11.2024 - 04.2025
- Performed opening and closing procedures including counting cash drawers and preparing deposits.
- Resolved customer complaints professionally in accordance with company policy.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Assisted customers over the phone regarding store operations, product information and order placement.
Server
8teen Restaurant
Mandalay, Myanmar
09.2023 - 07.2024
- Ensured that each guest was served courteously, quickly, and efficiently.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Provided exceptional service to high volume of daily customers.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Collaborated with kitchen staff to ensure timely preparation and delivery of orders.
Education
Bachelor in Architectural Science - Architecture
Toronto Metropolitan University
Toronto, ON04-2027
Skills
- Customer service
- Team collaboration
- Problem solving
- Cash handling expertise
- Customer assistance
- Reliability
- Upselling techniques
- Cooperative attitude
Timeline
Cashier
OCTOZONE
11.2024 - 04.2025
Server
8teen Restaurant
09.2023 - 07.2024
Bachelor in Architectural Science - Architecture
Toronto Metropolitan University