Maylyn McDaid
Toronto
Summary
Medical office administration professional with comprehensive background in managing healthcare operations and patient interactions. Known for collaborative approach and results-driven mindset, consistently adapting to meet evolving needs. Equipped with strong organizational abilities and interpersonal skills, fostering reliable and efficient workplace.
Overview
2
2
years of professional experience
Work History
Medical Office Administrator
Weston Road Medical
04.2019 - 08.2021
- Managed appointments and registration.
- Reviewed and sent medical records to other physicians upon request.
- Addressed patient inquiries promptly, providing clear explanations about treatment plans, insurance coverage, billing processes, or other concerns as needed.
- Triaged patients.
Office Administrator
Top Priority Movers
09.2019 - 06.2021
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Increased customer satisfaction through professional handling of inquiries and prompt resolution of issues.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Education
Diploma - Medical Office Administrator
Medix College
Scarborough , ON06-2024
Skills
- Problem-solving
- Customer service
- Registration management
- Strong communication skills
- Work well under pressure
References
REFERENCE AVAILABLE UPON REQUEST
Timeline
Office Administrator
Top Priority Movers
09.2019 - 06.2021
Medical Office Administrator
Weston Road Medical
04.2019 - 08.2021
Diploma - Medical Office Administrator
Medix College
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