Maxx Sanchez
Winnipeg,MB
Summary
Enthusiastic worker eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Motivated to help and grow, and develop at any profession with excellent customer service and a commitment to excellence.
Overview
6
6
years of professional experience
Work History
Lead Educator
Fire And Flower Cannabis Co.
09.2022 - 11.2023
- Used POS system to process sales, returns, online orders and gift card activations.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Up-sold and cross-sold products effectively, driving sales and increasing revenue.
- Contributed to design and setup of merchandise displays promoting key products, creating aesthetically pleasing arrangements to attract customer attention.
- Achieving top sales person within the city as well as top 20 within Canada
Team Lead/Drying and Curing Level 2 Associate
Delta 9 Biotech Inc.
09.2020 - 09.2022
- Oversaw daily operations to ensure high levels of productivity.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Developed and implemented performance improvement strategies and plans to promote continuous improvement.
- Used coordination and planning skills to achieve results according to schedule.
- Created plans and communicated deadlines to ensure projects were completed on time.
- Starting and monitoring 14 day cures
- Sanitizing rooms for new batches as per SOP
- Delegating tasks to accomplish daily goals and prepping rooms for future harvests
- Completing and filling out all QA forms as per SOP
Shift Supervisor
The Joint Cannabis Shop
05.2022 - 07.2022
- Completed store opening and closing procedures and balanced tills.
- Responded to and resolved customer questions and concerns.
- Helped store management meet standards of service and quality in daily operations.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Established effective employee schedules and delegated tasks to take advantage of individual abilities and meet expected demands.
- Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills.
- Applied security, safety and loss prevention strategies during shifts.
- Conducted routine inspections of incoming materials to check quality and compliance with established product specifications.
Team Lead/Assistant Manager
Meta Cannabis Supply Co.
09.2019 - 07.2020
- Coached and mentored employees by delivering training, guidance and performance monitoring.
- Enforced company policies and procedures to strengthen operational standards across departments.
- Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
- Enhanced sales by implementing merchandising and promotional improvements.
- Provided leadership and direction for employees, supervising activities to drive productivity and efficiency.
- Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
- Maintained positive work ethic and commitment to providing excellent service to improve operations efficiency and customer satisfaction.
- Prepared detailed reports on updates to project specifications, progress, identified conflicts and team activities
Head Cashier
Home & Garden RONA
06.2018 - 08.2019
- Provided customers with information according to their needs and ensured that customers were directed or led to their choice of product
- Scanned goods and collected payments and issued refunds, receipts, and change.
- Kept track of receipts and clearance tags for accounting and cash.
- Providing clean up crew services for store renovation
- Hauling old shelving in and bringing new shelves into store
- Putting up shelves and using various tools to perform any task at hand
- Maintaining safe work place by clearing up debris for myself as well as other works
- Developed training and mentoring procedures to keep team member performance strong and optimized for store needs.
- Drove sales and add-on purchases by promoting specific item options to customers.
- Authorized discounts and special actions to resolve customer disputes and maintain satisfaction.
- Directed team of 15 cashiers to maximize performance and deliver exceptional service to every customer
Chiropractic Assistant
Maples Chiropractic
06.2017 - 01.2018
- Maintained detailed and accurate case histories of patients.
- Attended weekly meetings to review patient care and identify opportunities for improved care.
- Carefully reviewed patient medical histories, physical findings and diagnoses.
- Collaborated closely with primary care physicians, and registered massage therapists
- Advised patients about chiropractic procedures and recommended appropriate courses of treatment as per doctors recommendation.
- Questioned patients about physical and emotional health, lifestyles and diets to determine potential causes of pain.
- Gathered forms and copied insurance cards to collect patient information for billing and insurance filing
- Input patient data into computer system and checked information for accuracy
Education
Level 1 Electrical Apprentice Accreditation - Electrical
Red River College
Winnipeg, MB2012
Skills
- Excellent work ethic and always striving to do better
- Always willing to go above and beyond anywhere needed
- Critical thinking
- Troubleshooting
- Organization and Time management
- Multitasking and Prioritization
- Documentation and Reporting
- Verbal and Written Communication
- Computer Proficiency
- Visitor and Customer Relations
- Scheduling and Calendar Management
- Attention to Detail
- Reliable and Punctual
- Customer Service-Oriented
Timeline
Lead Educator
Fire And Flower Cannabis Co.
09.2022 - 11.2023
Shift Supervisor
The Joint Cannabis Shop
05.2022 - 07.2022
Team Lead/Drying and Curing Level 2 Associate
Delta 9 Biotech Inc.
09.2020 - 09.2022
Team Lead/Assistant Manager
Meta Cannabis Supply Co.
09.2019 - 07.2020
Head Cashier
Home & Garden RONA
06.2018 - 08.2019
Chiropractic Assistant
Maples Chiropractic
06.2017 - 01.2018
Level 1 Electrical Apprentice Accreditation - Electrical
Red River College
Similar Profiles
Nicolas Tanguay-DionNicolas Tanguay-Dion
Retail Assistant Store Manager at Fire and Flower CannabisRetail Assistant Store Manager at Fire and Flower Cannabis
Dorman BaltazarDorman Baltazar
General Manager at Flower Power Cannabis Pharms,General Manager at Flower Power Cannabis Pharms,
Michael O'TooleMichael O'Toole
Cultivation Manager at Colorado Holdings LLC / Fire And Flower USACultivation Manager at Colorado Holdings LLC / Fire And Flower USA