Maxwell Williamson
Chatsworth
Summary
Professional leader with strong background in retail management. Adept at driving sales, managing inventory, and overseeing daily operations to enhance store performance. Skilled in fostering team collaboration, ensuring customer satisfaction, and adapting to changing business needs. Known for effective communication, problem-solving abilities, and results-oriented approach.
Overview
3
3
years of professional experience
2
2
Certifications
Work History
District Supervisor Loss Prevention Compliance Officer
Big 5 Sporting Goods
01.2025 - 01.2026
- Responsible for traveling between store locations within an assigned district to conduct audits, evaluate operational practices, and ensure full adherence to company policies, procedures, and safety standards.
- Conduct regular, scheduled audits at each store within the district to assess compliance with company policies, operational standards, and loss prevention procedures.
- Evaluate store processes related to cash handling, inventory management, receiving, customer service, safety, and security.
- Identify compliance gaps, operational risks, and potential sources of shrink; provide clear corrective actions and timelines for improvement.
- Partner with Store Managers and District Leaders to coach teams on loss prevention best practices and compliance expectations.
- Investigate policy violations, theft incidents, or unusual activity as needed, following company protocols for documentation and reporting.
- Prepare detailed audit reports summarizing findings, scoring performance, and recommending improvements.
- Follow up with stores to ensure corrective actions have been completed and sustained over time.
- Monitor and analyze district-level trends in shrink, safety issues, or compliance metrics; communicate insights to leadership.
- Ensure all stores are aligned with federal, state, and local regulatory requirements related to safety, security, and operations.
- Support new store openings, remodels, or leadership transitions with compliance training and readiness checks.
- Serve as a subject-matter expert on company policy, providing guidance and up-to-date information to store teams.
General Store Manager
Big 5 Sporting Goods
Los Angeles, United States
10.2025 - 01.2026
- Recruit, hire, onboard, and train store employees.
- Create work schedules and ensure proper staffing levels based on business needs.
- Coach, mentor, and evaluate employee performance to build a high-performing team.
- Foster a positive and inclusive store culture focused on service and results.
- Drive sales performance through effective merchandising, promotional execution, and sales strategies.
- Ensure all customers receive exceptional service and resolve escalated customer issues.
- Analyze sales trends and KPIs to identify opportunities for improvement.
- Oversee daily store operations, including opening/closing procedures, cash handling, and inventory control.
- Ensure compliance with company policies, safety standards, and loss prevention programs.
- Maintain store cleanliness, organization, and visual merchandising standards.
- Manage vendor relationships and ensure timely delivery of merchandise.
- Monitor and manage payroll, operating expenses, and store budgets.
- Prepare and analyze financial reports to track store performance.
- Implement strategies to improve profitability and reduce shrinkage.
Store Manager
Big 5 Sporting Goods
Tujunga, California
09.2025 - 10.2025
- Store Manager Covering LOA.
Store Manager
Big 5 Sporting Goods
Monterey Park, United States
10.2024 - 09.2025
- Store Manager Training.
1st Assistant Store Manager
Big 5 Sporting Goods
Alhambra, United States
01.2024 - 10.2024
2nd Assistant Manager
Big 5 Sporting Goods
Hemet, United States
11.2022 - 01.2024
Sales/Cashier Associate
Big 5 Sporting Goods
Hemet, United States
10.2022 - 11.2022
Education
Master of Business Administration - MBA -
Western Governors University
11-2028
Business Management - B.S. -
Western Governors University
04-2026
Associate of Arts - AA - Liberal Arts and Sciences/Liberal Studies
Orange Coast College
01-2022
University of Redlands
08-2019
Skills
- Team leadership and supervision
- Customer service
- Operational & Organizational Skills
- Sales & Business Acumen
- Talent Development & Hiring
- Loss Prevention & Risk Awareness
- Inventory Management
Accomplishments
Top 10 Percentage Increase in Chain for P10 2025 (Northridge)
Top 10 Percentage Increase in Chain for P11 2025 (Northridge)
Big 5 GEM Award 2023-2025
Certification
DOJ Certified Instructor
Languages
English
Native/ Bilingual
Timeline
General Store Manager
Big 5 Sporting Goods
10.2025 - 01.2026
Store Manager
Big 5 Sporting Goods
09.2025 - 10.2025
District Supervisor Loss Prevention Compliance Officer
Big 5 Sporting Goods
01.2025 - 01.2026
Store Manager
Big 5 Sporting Goods
10.2024 - 09.2025
1st Assistant Store Manager
Big 5 Sporting Goods
01.2024 - 10.2024
2nd Assistant Manager
Big 5 Sporting Goods
11.2022 - 01.2024
Sales/Cashier Associate
Big 5 Sporting Goods
10.2022 - 11.2022
Business Management - B.S. -
Western Governors University
Associate of Arts - AA - Liberal Arts and Sciences/Liberal Studies
Orange Coast College
University of Redlands
Master of Business Administration - MBA -
Western Governors University