International Backpacking
MAXWELL VEER
Full Stack Developer, Service Now Administrator
Collingwood,ON
Summary
Devoted Systems Administrator with 1.25 years of expertise in design, development and maintenance of complex software and management of server infrastructures and data center operations across operating system platforms. Diligent troubleshooter, with strong communication skills to interact effectively with employees and departments various IT environments. Flexible with positive work attitude focused on producing results under tight deadlines. Demonstrated understanding of CMDB and ServiceNow best practices.
Overview
7
7
years of professional experience
2
2
years of post-secondary education
3
3
Certifications
3
3
Languages
Work History
ServiceNow Systems Administrator
Capgemini
Halifax, Nova Scotia
07.2022 - 10.2023
- Primarily implemented Presales related systems and automations used to support the presales team
- Supported Staff Augmentation automations, more often related to demands
- Attended ServiceNow related conferences, such as ServiceNow Knowledge 2023, in order to connect and network with other developers in order to learn about the platform's strengths in greater depth
- Configured, maintained, and optimized ServiceNow instances to support the Presales Team
- Managed user accounts, events, UI Actions, Flow Designer, system integrations, and CMDB management
- Took on the responsibilities of a lead developer following the departure of the project lead, necessitating rapid skill development and self-reliance
- Focused on Flow Designer creations, UI adjustments, and user account management
- Produced and maintained technical documentation on assigned systems
- Maintained enterprise-level backups of systems and infrastructure components to support company needs
- Coordinated user training to enhance staff abilities and reduce reported problems
Reforester
Outland Reforestation
Kapuskasing, Ontario
09.2016 - 08.2020
- Seasonal Summer work, surveying deforested logging clear-cut, and determining adequate plant sites in order to facilitate a healthy and rapid regrowth of logging
- Adherence to a multitude of forestry, safety and wildlife standards, in an effort to maintain a clean, safe and noninvasive bush-camp operation
- Attained many accredited certifications, with regards to ethics, inclusion, and anti-harassment
- Averaged the highest output per day amongst new hires throughout first season
- Top 3% output across the company
Camp Counsellor
Camp Couchiching
Orillia, Ontario
08.2016 - 09.2018
- Collaborate with co-workers to develop an inclusive and supportive camp environment for special needs campers
- Assisted in the successful management of daily operations such as meal planning, activity scheduling, and site maintenance.
- Maximized camper enjoyment by adapting programs to accommodate diverse interests and abilities.
- Worked with children of varying age, interest, skill, and developmental levels.
Education
Diploma - Web Development
Lighthouse Labs
Toronto, ON 03.2022 - 05.2022
Economics and Finance
University of Guelph
Guelph, ON 09.2016 - 12.2018
Skills
Certification
ServiceNow Certified Systems Administrator
Accomplishments
- Cost Savings, Saved company $200,000 annually with Demand system overhaul. A significant portion completed personally, without a lead developer.
- Global App Recognition, Achieved top 10% in climbing apps downloads globally.
- High Planting Output, Reforested 100,000+ trees in first two seasons.
Interests
Rock Climbing
Scuba Diving
Weightlifting
Aid for the Developmentally Disabled
Timeline
ServiceNow Systems Administrator
Capgemini
07.2022 - 10.2023
Diploma - Web Development
Lighthouse Labs
03.2022 - 05.2022
Reforester
Outland Reforestation
09.2016 - 08.2020
Economics and Finance
University of Guelph
09.2016 - 12.2018
Camp Counsellor
Camp Couchiching
08.2016 - 09.2018
Similar Profiles
Sai Amulya NarravulaSai Amulya Narravula
Guidewire Functional Tester at CapgeminiGuidewire Functional Tester at Capgemini
INDHIRAN RINDHIRAN R
Senior Consultant at CapgeminiSenior Consultant at Capgemini
Aasma ShaikhAasma Shaikh
Manager- GADM North America (Transformation Lead -Industrialization & Automation) and Sales to Delivery Handover Facilitator at CapgeminiManager- GADM North America (Transformation Lead -Industrialization & Automation) and Sales to Delivery Handover Facilitator at Capgemini
Bélinda BONACINABélinda BONACINA
Document Management, quality and configuration at CAPGEMINIDocument Management, quality and configuration at CAPGEMINI
Antonio ArcaroAntonio Arcaro
Sales Administrator at Collingwood ToyotaSales Administrator at Collingwood Toyota