Knowledgeable telecommunications professional experienced in planning, scheduling and overseeing system changes. Highly organized and resourceful with a quality-focused and hardworking mentality.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Assembly Associate
Celestica Canada Inc
Mississauga, ON
10.2023 - Current
Performed Pin through hole component insertion and other manual assembly operation
Able to set up and calibrate mechanical assembly tool used in assembly process
Other assigned duties according to business demands.
Provisioning Analyst
Vodafone Company
Accra, GH
01.2011 - 01.2015
Provisioned wired telephones service requests on switches, and wireless devices on VRL & HRL platform
Configured new FTTH broadband requests unto the GPON daily and troubleshoot all fixed and mobile broadband faults
Investigated and resolved all provisioning faults within the agreed service level agreement.
Sanitation Team Lead Assistance
BETTS Cleaning Specialists (Maple Leaf Food)
Brampton, ON
07.2020
Lead team to perform all sanitation duties in the manufacturing plant
Other duties assigned.
Education
Postgraduate Diploma in Telecommunication -
CIMT College
01.2020
Honours Bachelor Degree in Telecommunication Engineering -
Ghana Telecom University
01.2011
Verified International Academic Qualification (WES-5105076/MC) -
Skills
Recent Post graduate Diploma in Telecommunication Technology and BSc in Telecommunication Engineering
Good understanding of broadband technologies such HFC, OSP, FTTH, FTTP, FTTN etc
Excellent understanding of IP networks, Routings Protocols, 3G, 4G, LTE, RAN, 5G
Hardworking, interested in continuous learning with strong team player skills and attention to detail
Superb troubleshooting and problem-solving skills focused on providing exceptional customer service
Able to maintain composure with an excellent ability to take initiative when needed
Technical Support
Staff Supervision
Leadership
Certification
Construction Engineering Professional
Certified Associate In Engineering Management
Fiber Optic Training
Engineer In Training (Professional Engineer Onatrio)
Timeline
Assembly Associate
Celestica Canada Inc
10.2023 - Current
Sanitation Team Lead Assistance
BETTS Cleaning Specialists (Maple Leaf Food)
07.2020
Provisioning Analyst
Vodafone Company
01.2011 - 01.2015
Postgraduate Diploma in Telecommunication -
CIMT College
Honours Bachelor Degree in Telecommunication Engineering -
Ghana Telecom University
Verified International Academic Qualification (WES-5105076/MC) -