Overview
Work History
Education
Skills
Certification
Timeline
Generic

Maxwell Palmer-Smith

Milton,Ontario

Overview

3
3
years of professional experience
1
1
Certification

Work History

Pt Sales Associate

Lids Hat World
09.2024 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.

PT Associate

Foot Locker
09.2023 - Current
  • Demonstrated exceptional customer service skills by effectively identifying customer needs, resulting in a significant increase in customer satisfaction scores.
  • Played a key role in surpassing monthly sales targets through personalized customer engagement and expert product recommendations, contributing to a consistent 10% month-over-month sales growth for the footwear category.
  • Demonstrated outstanding teamwork and adaptability by assisting in various roles as needed, including inventory management and cashier duties, ensuring smooth store operations during peak times and staff shortages.

part time sales associate

Brown's
07.2024 - 11.2024
  • Sales Associate at Brown's Shoe Store: Successfully managed customer service, consistently met a $250 hourly sales quota, and achieved a target of selling 1 shoe product for every $1,000 in sales.
  • Product Knowledge: Utilized extensive knowledge of shoe products to provide tailored recommendations and drive sales, contributing to a positive customer experience.
  • Customer Service Excellence: Delivered exceptional service, assisting customers with personalized shoe selections and addressing inquiries to enhance their shopping experience.
  • Sales Performance: Consistently met or exceeded sales goals in a high-traffic retail environment, contributing to overall store success and profitability.

Part time Grill

Osmow's Shawarma
07.2022 - 09.2024
  • Handle the responsibility of being grill. Was required to slice, cut and chop chicken from the shawarma stick.
  • Was required to manage my time wisely as I was needed to fill empty sauce bottles and fill toppings back up for coworkers working on sandwich duty.
  • Worked effectively and diligently with a group of 5-6 people, 3-4 times a week.
  • Morning shifts from 10am-5pm I would have to prepare beef and lamb.
  • Evening shifts from 5pm-10pm I was required to work proficiently as I not only had to continue to chopped and cook chicken but was required to do cleaning duties such as, cleaning the grill, sticks and, taking out the trash.

Education

college diploma -

Humber College
Etobicoke, Ontario
04.2025

Skills

  • Communication
  • Profound written and oral communication skills, with experience delivering speeches and presentations to various audiences
  • Teamwork
  • Work effectively in team environments and regularly collaborate with groups for class projects and assignments
  • Problem solving
  • Strong analytical skills and ability to find creative solutions to problems

Certification

  • First Aid Lvl C April 2022
  • Boating License April 2022
  • Radio License March 2023

Timeline

Pt Sales Associate

Lids Hat World
09.2024 - Current

part time sales associate

Brown's
07.2024 - 11.2024

PT Associate

Foot Locker
09.2023 - Current

Part time Grill

Osmow's Shawarma
07.2022 - 09.2024

college diploma -

Humber College

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Maxwell Palmer-Smith