Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
17
17
years of professional experience
Work History
Pool Technician
Island Inspired Pool and Spa
06.2019 - Current
Analyzed water chemistry to ensure optimal sanitation and safety standards.
Implemented efficient cleaning techniques using advanced tools and equipment for pool upkeep.
Diagnosed mechanical issues in pumps, filters, and heaters to enhance system performance.
Conducted routine maintenance and repairs on residential pool systems.
Provided exceptional customer service by effectively communicating with clients regarding their pool care needs and expectations.
Inspected pool equipment and verified proper functionality to maintain safety standards.
Brushed pool walls and floors to reduce algae and slime formation and prevent staining.
Assembled and disassembled filters for pool openings, closings and repairs.
Vacuumed pool using to remove dirt, debris and contaminants at bottom of pool.
Assisted new team members in learning proper techniques for various maintenance tasks, contributing to their professional development.
Demonstrated courtesy, respect and professionalism to promote company values and customer care.
Field Engineer
EnviroPure Systems
07.2015 - 06.2019
Designed and implemented field testing protocols for equipment reliability and performance assessments.
Coordinated with cross-functional teams to troubleshoot technical issues and ensure project timelines were met.
Managed on-site installations, providing technical expertise for system integration and optimization processes.
Developed maintenance schedules and conducted regular inspections to enhance operational efficiency of equipment.
Delivered high-quality field services, ensuring all projects were completed on time and within budget constraints.
BUILDING & LUMBER SUPERVISOR
Home Depot
04.2014 - 07.2015
Supervised daily store operations, ensuring compliance with safety and operational standards.
Trained and mentored team members to enhance customer service skills and product knowledge.
Implemented inventory management processes, improving stock accuracy and reducing shrinkage.
Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
TOOL RENTAL SUPERVISOR
Home Depot
03.2013 - 03.2014
Supervised daily operations of rental department, ensuring efficient workflow and customer satisfaction.
Trained and mentored staff on equipment handling and safety protocols to enhance team performance.
Managed inventory levels, ensuring availability of rental items while minimizing excess stock.
Developed streamlined processes for equipment inspections, improving turnaround time for rentals.
Resolved customer inquiries and issues promptly, maintaining high levels of service quality.
Conducted regular training sessions on new equipment features and operational best practices for staff.
Trained customers on usage of tools
Warehouse Receiver
Home Depot
02.2011 - 02.2013
Oversaw receipt and inspection of incoming inventory for quality assurance.
Coordinated with suppliers to resolve discrepancies in shipments.
Managed warehouse organization and layout for optimal efficiency.
Checked shipments for properly labelling and palletizing to reduce risk of damage.
Verified order accuracy of orders and proactively corrected discrepancies.
Unpacked and inspected all incoming shipments, addressing discrepancies with suppliers.
Conducted thorough inspections of received products for quality assurance purposes, reporting any issues to management for resolution.
Freight Team Associate
Home Depot
06.2008 - 02.2011
Managed unloading and sorting of freight, ensuring timely processing and organization.
Collaborated with team members to optimize inventory management and storage solutions.
Operated forklifts and pallet jacks to transport goods efficiently within warehouse environment.
Maintained high safety standards within the facility by enforcing proper lifting techniques, equipment usage, and hazard prevention measures.
Broke down, re-packaged and shrink-wrapped pallets for efficient storage and transportation.