Maxwell Hansen
Tracy
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
12
12
years of professional experience
Work History
Service Coordinator/Retail Parts Professional
Blue Compass RV
Manteca
04.2020 - 06.2025
- Coordinated service schedules for technicians and service staff.
- Managed customer inquiries and resolved service-related issues.
- Maintained accurate records of service orders and customer interactions.
- Communicated with vendors to order parts and supplies as needed.
- Supported marketing efforts by promoting service specials to customers.
- Handled incoming calls and inquiries from customers regarding services offered.
- Monitored email and phone communication to provide prompt responses and solutions.
- Provided customer service to ensure client satisfaction.
- Worked closely with other departments within the company to ensure successful completion of projects.
- Managed inventory levels and organized stock for efficient retrieval.
- Processed orders accurately using point-of-sale systems.
- Collaborated with suppliers to ensure timely delivery of parts.
- Handled returns and exchanges following company policies and procedures.
- Maintained cleanliness and organization of the parts counter area.
Coordinator
El Monte RV
Dublin
07.2018 - 03.2020
- Coordinated rental reservations and customer inquiries for recreational vehicles.
- Managed scheduling of vehicle maintenance and repairs with service teams.
- Trained new team members on office procedures and customer service standards.
- Facilitated communication between departments to streamline operations effectively.
- Implemented feedback systems to enhance customer satisfaction and service quality.
- Facilitated communication between different departments in order to resolve issues quickly.
- Monitored inventory levels and ordered additional supplies as needed.
Sales/ Inventory
Travln Toys
Tracy
02.2013 - 06.2018
- Completed day-to-day duties accurately and efficiently.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Assisted customers with product selection and inquiries.
- Processed transactions accurately using point-of-sale systems.
- Handled customer complaints professionally and effectively.
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
- Managed inventory levels to ensure accurate stock availability and organization.
- Collaborated with suppliers to optimize order quantities and delivery schedules.
- Coordinated inventory, stocking and ordering.
Education
High School Diploma -
Watsonville High School
Watsonville, CA06-2006
Skills
- Service scheduling
- Customer inquiry resolution
- Record management
- Parts ordering
- Point-of-sale operation
- Customer relationship management
- Inventory control
References
References available upon request.
Timeline
Service Coordinator/Retail Parts Professional
Blue Compass RV
04.2020 - 06.2025
Coordinator
El Monte RV
07.2018 - 03.2020
Sales/ Inventory
Travln Toys
02.2013 - 06.2018
High School Diploma -
Watsonville High School
Similar Profiles
Marian BallMarian Ball
Parts Coordinator/Detail Manager at Blue Compass RV (Formerly Blue Dog RV)Parts Coordinator/Detail Manager at Blue Compass RV (Formerly Blue Dog RV)
Debrah RickardDebrah Rickard
Service Advisor at Blue Compass RV/Affinity RVService Advisor at Blue Compass RV/Affinity RV
David AndersonDavid Anderson
Sales Associate at Blue Compass RV Cousins RVSales Associate at Blue Compass RV Cousins RV
BRANDON BRICEBRANDON BRICE
Business Development Manager at Sierra RV Sales/Blue Compass RVBusiness Development Manager at Sierra RV Sales/Blue Compass RV
Travis ReilTravis Reil
NA at Kaiser PermanenteNA at Kaiser Permanente