Maxvel Gomes
Markham,Canada
Summary
Having over 4 years of Experience as a Technical Software Engineer supporting business solutions with a strong analytical ability. Seeking to utilize strong prioritization skills and problem-solving attitude to achieve the goal of the company.
Overview
4
4
years of professional experience
Work History
Technical Support Engineer
Eclinicalworks
08.2019 - 07.2023
- Worked in Healthcare IT company to handle major projects in software and manage customer requests to tackle changes in the software.
- Served as primary point of contact for support relating to owned solutions and products.
- Worked with QA to create JIRA's
- Worked on cloud servers such as Microsoft Azure and SAAS to deploy patches and various other tasks.
- Hands on experience in operating systems like Windows and Linux and debugging tool like Fiddler
- Worked on Database such as MSSQL,MYSQL and Oracle DB.
- Completed Quality reviews for design codes, test plan and documentation method.
- Received appreciation for Eclinicalworks Pvt Ltd : Rising star Winner
Education
Post Graduation - Cyber Security
Durham College
Oshawa, CanadaCurrent
Bachelor of Engineering - Information Technology
St. Francis Institue Of Technology
Mumbai, India06-2019
Higher Secondary Certificate -
Thomas Baptista Junior College
Mumbai, India06-2015
Skills
- Project Management
- Performance Optimization
- Support system management
- Customer relationship management
- Root cause analysis
- Hardware integration
- Application support
- Technical issues analysis
- Software Debugging
Languages
English
Full Professional
Availability
Mon : After 9 am || Tue : After 9 am || Fri : After 6 Pm || Sat : After 9 am || Sun: After 9 am
Timeline
Technical Support Engineer
Eclinicalworks
08.2019 - 07.2023
Post Graduation - Cyber Security
Durham College
Bachelor of Engineering - Information Technology
St. Francis Institue Of Technology
Higher Secondary Certificate -
Thomas Baptista Junior College
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