Hi, I’m
Maxine Moses
Vancouver,BC
Summary
Proven team player with a strong background in inventory coordination and guest service, demonstrated during roles at Best Western and No Frills. Excelled in enhancing customer satisfaction and maintaining organized stock areas through effective multitasking and prioritizing. Skilled in cleaning techniques and e-commerce, consistently promoting safety and efficiency.
Overview
6
years of professional experience
Work History
Best Western
Housekeeping Room Attendant
05.2016 - 01.2017
Job overview
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
- Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
- Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
- Promoted a safe work environment by adhering to health and safety regulations while performing duties.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
Osei Duro
Studio Assistant
06.2011 - 12.2011
Job overview
- Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
- Worked briefly with e-commerce
- Cleaning and organizing equipment after every shift
- Worked with clothing mending returns
- Worked well and efficiently with Team
No Frills
Grocery Stocker
05.2011 - 10.2011
Job overview
- Enhanced customer satisfaction by providing prompt assistance with locating items and answering inquiries.
- Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
- Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
- Collaborated with team members to maintain well-stocked shelves during peak shopping hours for optimal customer experience.
- Improved store organization by efficiently stocking shelves and maintaining clean, clutter-free aisles.
- Answered customer questions and provided detailed product information.
Tigh-Na-Mara Seaside Spa Resort & Conference Centre
Housekeeping Room Attendant
03.2014 - 10.2016
Job overview
- Used time management and efficient cleaning methods to meet deadlines.
- Cleaned walls and ceilings with special reach tools following regular schedule.
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Provided assistance to other staff members with cleaning of difficult areas.
- Ensured that all cleaning supplies were stocked and organized, minimizing downtime.
Education
Bella Coola College, Bella Coola
Upgrading
Skills
- Time Management
- Multitasking and Prioritizing
- Guest Service and Support
- Teamwork and Collaboration
- Cleaning techniques
- Heavy Lifting
- Residential Cleaning
- Dependable and Responsible
- Critical Thinking
- Computer Skills
- Organization and Time Management
- Verbal Communication
- Multitasking
- Inventory Coordination
- Materials Organization
- E-Commerce
Languages
English
Native or Bilingual
Timeline
Housekeeping Room Attendant
Best Western
05.2016 - 01.2017
Housekeeping Room Attendant
Tigh-Na-Mara Seaside Spa Resort & Conference Centre
03.2014 - 10.2016
Studio Assistant
Osei Duro
06.2011 - 12.2011
Grocery Stocker
No Frills
05.2011 - 10.2011
Bella Coola College
Upgrading
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