Maxine Mandel
Los Angeles
Summary
Knowledgeable and dedicated Leasing Agent with a proven track record in strategic planning and decision-making. Expert in Yardi and adept at enhancing operational efficiency, individually achieving 199 leases signed in the first year of employment, her performance escalated to 221 the following year. I believe that not only does this profession require strong commutative skills but I utilize technology to improve workflows and efficiency. A collaborative team player committed to delivering exceptional results and fostering strong tenant relationships.
Overview
9
9
years of professional experience
Work History
Director Of Commercial Leasing
Grand Street Property Management
Jersey City, NJ
10.2025 - 02.2026
- Oversaw accounting and led key monthly reviews of each lease to ensure all payments were collected on time as well as in full including tenants proportionate share of real estate taxes, buildings utilities, SID fees, CAM, ect.
- Implemented innovative solutions to solve complex problems, resulting in increased productivity and streamlined operations.
- Proactively managed and refreshed Loopnet listing to attract new leads and ensured all leads were contacted in a timely manner and coordinated tours.
- Negotiated lease renewal
- Worked inbetween ownership and legal to ensure all terms of the deal were clearly stated in new lease agreement and individualized to each property.
- Utilized Yardi to run rent rolls, analyze utility bills and other fees the building incurred that tenants had a porportionate share in paying and ensured all proper documentation was uploaded and accounted for in Yardi and Yardi attachments.
Leasing Agent
Grand Street Property Management/ Liberty Harbor
Jersey City, NJ
10.2022 - 10.2025
- Responded efficiently and timely to leads to coordinate tours, answers questions, elevate concerns, negotiate deals and help navigate the client through the leasing process.
- Coordinated showings between multiple properties daily.
- Collected required screening documents to run background checks and verified income met companies requirements
- Experienced in using 3rd party guarantor services to help qualify potential move ins and provide assurance to landlord.
- Utilized Yardi to track Residential/parking information and attachments. Provided rent roll and tracked vacancy amount/time vacant.
- Ease and assist the client in setting up renters insurance, wifi, electric, parking, collecting required pet documentation/dues and ensurance all payments were paid on time and in full prior to move in and uploaded to both Livly and Yardi.
- Reliably tracked own 'leads to schedule,' 'leads to tour,' 'tour to lease' ratios to uphold team goals and expectations as well constantly building on individual expectations for consistently striving improving wanting my own performance. Consistently held an over 40% conversion rate of tour to lease.
- Toured, signed and managed the lease signing of 219 leases in my last year of working as a leasing agent for the company.
- Managed renewals renegotiation, current tenant events, and maximized tenant communication.
- Trained and mentored new leasing agents, fostering teamwork and a supportive work environment.
- Participated in property inspections to prepare for move-ins and move-outs.
- Monitored advertising effectiveness by gathering information about market competition in local area and updated listing across multiple platforms.
- Assisted in staging and creating matterports of apartments to improve listings.
Front Desk Administrator
The Gravity Vault
Hoboken, NJ
03.2020 - 02.2021
- Managed front desk operations, ensuring smooth check-ins and check-outs for guests.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Organized parities, group climbs and various events
- Managed Retail including sales, inventory and assisting in consumer questions
Wedding Planner Assistant
Lynn Silverman Designs
Manhattan, NY
04.2017 - 12.2019
- Coordinated logistics for weddings, ensuring seamless execution of events and client satisfaction.
- Assisted in vendor management, fostering relationships to secure quality services and competitive pricing.
- Developed detailed event timelines, enhancing organization and communication across all parties.
- Managed client consultations, providing tailored recommendations to align with their vision.
- Led post-event evaluations, gathering feedback to identify areas for improvement in future projects.
Education
Bachelor of Early Childhood Care And Education - Education
Hudson County Community College
Jersey City, NJ06-2021
Skills
- Strategic planning
- Verbal and written communication
- Decision-making
- Computer proficiency
- Works well in fast paced environments
- Team Player
- Well versed in Yardi, Rentcafe, Arch, Sweetspot, Loopnet, Parkingbase, Arch Platforms, Livly, Justcall, Canva, Slack, Freshdesk, Excell (certified), Microsoft
- Advertising on; Rentcafe, Zillow, Apartmentscom, streeteasy, loopnet
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Elected in local government to County Committee 2021-present.
- Created own Charity Organization Hudson County Gives Back LLC
- Board member of Limestone Condominium Association
- Vice President of Jersey City Young Democrats 2022-2024
Timeline
Director Of Commercial Leasing
Grand Street Property Management
10.2025 - 02.2026
Leasing Agent
Grand Street Property Management/ Liberty Harbor
10.2022 - 10.2025
Front Desk Administrator
The Gravity Vault
03.2020 - 02.2021
Wedding Planner Assistant
Lynn Silverman Designs
04.2017 - 12.2019
Bachelor of Early Childhood Care And Education - Education
Hudson County Community College