Maximiliano Ruiz
San Diego
Summary
Dedicated package handler with proven expertise at Fed Ex Ground, enhancing efficiency through meticulous package sorting and safety compliance. Recognized for reducing damage rates and excelling in fast-paced environments. Strong problem-solving skills complemented by a commitment to workplace cleanliness and quality control, ensuring optimal operations and customer satisfaction.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Trainer
FedEx Ground
San Diego
04.2025 - Current
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Provided one-on-one mentoring to help individuals reach their full potential within the organization.
- Coached employees on best practices, providing constructive feedback to support their professional growth.
- Evaluated the effectiveness of training initiatives by tracking participant progress and gathering feedback for continuous improvement.
- Enhanced trainee engagement through interactive workshops and hands-on activities.
- Enhanced training accessibility, converting traditional materials into e-learning formats.
Package Handler
FedEx Ground
San Diego, CA
10.2022 - Current
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Followed guidelines for proper lifting techniques to maintain a safe environment.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
- Assembled, sealed, and loaded packages into correct trucks.
- Proved successful working within tight deadlines and a fast-paced environment.
- Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
- Contributed to increased productivity by working effectively in high-pressure situations.
- Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
- Supported peak season demands by volunteering for extra shifts, ensuring no delays in package processing.
Cashier
McDonald's
Edmonds, WA
01.2020 - 12.2020
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
- Contributed to significant decrease in queue times by streamlining checkout process.
- Handled cash with high accuracy and took care to check bills for fraud.
- Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
Education
Diploma -
Edmonds ELearning Academy
Lynnwood, WA06.2022
Skills
- Package sorting
- Safety compliance
- Package loading
- Quality control
- Fast-paced work
- Warehouse safety
- Package unloading
- Loading and unloading
- Workplace cleanliness
- Fragile item handling
- Pallet jack operation
- Package scanning
- Problem-solving
Languages
Spanish
Native or Bilingual
Certification
Tigger driver
Timeline
Trainer
FedEx Ground
04.2025 - Current
Package Handler
FedEx Ground
10.2022 - Current
Cashier
McDonald's
01.2020 - 12.2020
Diploma -
Edmonds ELearning Academy