Summary
Overview
Work History
Education
Skills
Timeline
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Maximila Morales

Maximila Morales

CLAREMONT

Summary

Motivated and ambitious individual with a strong drive and passion for taking on new challenges. Possessing a dynamic and adventurous spirit, constantly seeking opportunities to showcase leadership abilities, team building skills, and event planning expertise. Committed to maintaining a disciplined work ethic and eager to contribute a unique blend of qualities to make a significant impact in a role.

Overview

3
3
years of professional experience

Work History

Manager on Duty

The Claremont Club
04.2025 - Current
  • Trained employees in essential job functions.
  • Responded to customer concerns by providing friendly, knowledgeable support, and maintaining composure and professionalism.
  • Handled employee-related issues to improve performance, professional conduct, and attendance reliability.
  • Provided exceptional customer service, addressing concerns promptly and ensuring repeat business from satisfied clients.

Salon Receptionist

Ambiance Salon
07.2024 - Current
  • Consistently kept reception area clean and tidy and maintained presence at desk area.
  • Kept track of inventory levels for retail products, alerting management when reordering was necessary to avoid stockouts.
  • Enhanced customer satisfaction by promptly greeting clients and efficiently managing appointments.
  • Facilitated smooth transactions, accurately processing payments and maintaining balanced cash registers daily.

Concierge

The Claremont Club
05.2023 - 04.2025
  • Assisted guests with special needs or requests, demonstrating empathy and understanding in every interaction.
  • Provided exceptional customer service to diverse clientele, fostering an atmosphere of inclusivity and respect.
  • Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
  • Maintained front desk's concierge book to provide visitors with access to relevant local information.

Dog Walker

Up With Pups
01.2022 - 01.2024
  • Cleaned up after dogs and properly disposed of waste to keep community clean and free of potential hazards.
  • Provided dogs with exercise and fresh air to promote dog health.
  • Led dogs away from hazards, obstacles, and other animals to protect safety.

Education

High School Diploma -

Claremont High School
Claremont, CA
05-2024

Associate of Arts - Kinesiology

Citrus College
Azusa, CA
05-2027

Skills

  • Customer service focus
  • Sales and marketing
  • Staff training and development
  • Scheduling proficiency
  • Google Plaform
  • Social Media Platforms

Timeline

Manager on Duty

The Claremont Club
04.2025 - Current

Salon Receptionist

Ambiance Salon
07.2024 - Current

Concierge

The Claremont Club
05.2023 - 04.2025

Dog Walker

Up With Pups
01.2022 - 01.2024

High School Diploma -

Claremont High School

Associate of Arts - Kinesiology

Citrus College

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Maximila Morales