Maxime Thibault
Sorel-Tracy,Canada
Summary
Bonjour Je suis une personne très calme et ponctuelle qui fait preuve de persévérance. Je sais me tenir poli . J'apprécie le travail en équipe. Je communique couramment en anglais.Rendre service au gens est une passion qui me motive a continuer. I'm a very calm and punctual individual that can prove quite perseverant. I know how to remain polite. I enjoy teamwork. I speak fluently both in french and English. I'm driven by a passion to help others and offer service.
Overview
7
7
years of professional experience
Work History
Store Clerk
Boutique Awesome
Longueil, QC
07.2023 - 08.2025
- Assisted customers with product selection and inquiries.
- Collaborated with team members to meet daily operational needs.
- Opening and Closing of the Store.
- Running events.
- Offering suggestion and alternative for customers when options were out of stock or beyond the customer's Budget.
Membre de l'arrière boutique/Backstore Clerk
Imaginaire
St-Bruno, Canada
11.2022 - 01.2023
- Offrir un service legendaire au client, les conseillers dans certains produits et partager mes passions avec la clientèle.
- Assisté l'équipe a remplir la boutique et les produits sur le plancher.
- Monter le buffer
- Aider pour les commandes Web.
- Provide a legendary service to customer , provide advices regarding products along as sharing my passions with customers.
- Help the team filling back the products in the store.
- Bringing the buffer back to the backstore.
- Help with web Order
Apple support Technician
Apple
, Work from Home
09.2022 - 11.2022
- Reception d'appelle
- Assister les clients et leur fournir un service legendaire
- Conseiller les clients et repondres à leur questions.
- Call Reception
- Assist customers and provide a memorable experience
- Offer advice and answer to customer questions.
Représentant de centre d'appelle (Carte de Credit)/Credit card Call Center representative
TD Canada Trust
, Work from home
05.2022 - 08.2022
- Reception d'appelle
- Assister les clients et leur fournir un service legendaire
- Conseiller les clients et repondres à leur questions.
- Call reception
- Assist the customers with their issues in order to provide them a legendary customer experience
- Advise the customers and answer their inqueries in order for them to make more sound decisions.
Conseiller en ventes / Telemarketing sales rep
Millenium 1 Solution
, Work from Home
08.2021 - 03.2022
- Contacté les clients parmi la listes fourni pour les renseigné des forfaits et promotion offert par la companie.
- Procéder au commande des clients pour leur mise en services.
- Classification d'appelles.
- Contact customers from a list in order to inform them of services and promotions from the company
- Call sorting
- Proceed with Orders with customers for the Service set up
Technicien en soutien informatique / Computer Tech support
Logiteck Informatique
Sorel-Tracy, Canada
10.2018 - 08.2021
- Accueillir les clients, ventes, caisse, réparation optimisation, installation de poste informatique, organiser le nouveau matériel, livraison , service sur place , Commander. Gestion des billets.
- Welcoming customers, Sales, Cash register, Repairs, Optimization , Workstation installation , Organizing new material, Delivery, Home Service , Online orders and Ticket management.
Education
Technique en Soutien Informatique -
Centre de formation professionnelle Bel-Avenir
Trois-Rivières01.2016
General Secondary School Diploma -
École Secondaire Fernand-Lefebvre/Fernand-Lefebvre Secondary School
Sorel-Tracy01.2014
Skills
- Adaptability
- Ability to Work in a Team
- Attention to Detail
- Perseverance
- Windows OS
- Microsoft Office
- Apple Devices
- Customer service
- Product knowledge
- Relationship building
- Reliability and punctuality
References
- Yan Tanguay, Logiteck Informatique, 450-551-0585
- Michel Legrand, TD Canada Trust, 1-438-881-5411
- Toni Mirza, Millenium 1 Solution, 1-514-267-4416
- Thomas Tan, Millenium 1 Solution, 1-514-618-6377
- Vincent Jaumard, Imaginaire, 438-524-2094
- Cédric Létourneau, Imaginaire, 450-286-5389
Hobbies and Interests
- Miniature painting
- Gunpla
- Roleplaying games
- Video games
- Magic the Gathering And Various TCG
- Miniature wargames
Languages
- English
- French
About Me
Bonjour Je suis une personne très calme et ponctuelle qui fait preuve de persévérance. Je sais me tenir poli. J'apprécie le travail en équipe. Je communique couramment en anglais. Rendre service au gens est une passion qui me motive a continuer., I'm a very calm and punctual individual that can prove quite perseverant. I know how to remain polite. I enjoy teamwork. I speak fluently both in French and English. I'm driven by a passion to help others and offer service.
References
References available upon request.
Timeline
Store Clerk
Boutique Awesome
07.2023 - 08.2025
Membre de l'arrière boutique/Backstore Clerk
Imaginaire
11.2022 - 01.2023
Apple support Technician
Apple
09.2022 - 11.2022
Représentant de centre d'appelle (Carte de Credit)/Credit card Call Center representative
TD Canada Trust
05.2022 - 08.2022
Conseiller en ventes / Telemarketing sales rep
Millenium 1 Solution
08.2021 - 03.2022
Technicien en soutien informatique / Computer Tech support
Logiteck Informatique
10.2018 - 08.2021
Technique en Soutien Informatique -
Centre de formation professionnelle Bel-Avenir
General Secondary School Diploma -
École Secondaire Fernand-Lefebvre/Fernand-Lefebvre Secondary School
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