Maxime Sasset-Blouin
Montreal,QC
Summary
Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Overview
9
9
years of professional experience
Work History
Transportation Dispatcher
Depart Transport
Montreal, Quebec
2020.06 - 2025.09
- Coordinated schedules with drivers, customers and vendors to ensure timely deliveries.
- Communicated with third-party logistics providers regarding pick-up and delivery times and locations.
English Teacher Volunteer in Italy
International Volunteer HQ
2018.06 - 2025.08
- Planned interactive games that helped reinforce concepts taught in class.
- Customized innovative methods and materials to produce effective learning experiences.
Receptionist
Hôpital Vétérinaire Général MB
Montreal, Quebec
2023.07 - 2024.05
- Performed data entry tasks into various computer systems accurately and promptly.
- Maintained an organized filing system of confidential client information in accordance with company policy.
Substitute and Animator
Collège Stanislas
Montreal, Quebec
2021.01 - 2023.01
- Assisted with special projects such as field trips, extracurricular activities.
- Managed classrooms of up to 30 students at once while maintaining order and discipline.
- Provided instruction in place of absent teachers, following lesson plans and instructions for classroom management.
Financial and Client Services Advisor
Laurentian Bank
Montreal, Quebec
2017.01 - 2018.01
- Managed customer accounts, including creating new accounts and updating existing ones.
- Provided assistance to customers with inquiries and complaints regarding products or services.
Education
Associate of Arts - Literature
Dawson College
Montreal, None2018-06
Bachelor of Arts - Communication
Université Du Québec À Montréal
Montreal, QCSkills
- Client interaction
- Customer engagement
- Effective communication
- Client relations
- Data entry proficiency
- Call center experience
Languages
English
Native/ Bilingual
French
Native/ Bilingual
Field of Interests
- Travelling
- Art
- Music
- Literature
- Cinema
Timeline
Receptionist
Hôpital Vétérinaire Général MB
2023.07 - 2024.05
Substitute and Animator
Collège Stanislas
2021.01 - 2023.01
Transportation Dispatcher
Depart Transport
2020.06 - 2025.09
English Teacher Volunteer in Italy
International Volunteer HQ
2018.06 - 2025.08
Financial and Client Services Advisor
Laurentian Bank
2017.01 - 2018.01
Associate of Arts - Literature
Dawson College
Bachelor of Arts - Communication
Université Du Québec À Montréal