Maxime Samson
Beloeil,QC
Summary
Banking professional with 17 years of experience at RBC, including a decade in small business and commercial banking. Recognized for strong relationship-building capabilities that enhance client trust. Proven leader with a track record of empowering teams and fostering collaboration. Seeking a Sr Manager TDEF Small Business Credit with TD to utilize interpersonal skills and leadership expertise.
Overview
12
12
years of professional experience
Work History
Senior Commercial Account Manager
RBC
St-Hyacinthe, QC
05.2023 - Current
- Developed tailored financial solutions for diverse commercial clients.
- Mentored junior account managers on best practices and strategies.
- Analyzed financial statements and portfolio data to assess risk and make recommendations for action.
Commercial Account Manager
RBC
Montreal, Quebec
03.2020 - 05.2023
- Negotiated terms of contracts with clients to maximize profitability.
- Explored market opportunities by building relationships with community businesses.
- Performed risk exposure analysis and annual reviews of accounts, increasing retention of current clients.
Small Business Account Manager
RBC
St-Bruno, QC
08.2015 - 03.2020
- Managed client relationships to enhance customer satisfaction and loyalty.
- Provided product knowledge to clients, promoting suitable banking solutions.
- Trained staff members on proper accounting procedures and best practices for managing customer accounts.
Assistant Branch Manager
RBC
St-Hyacinthe, QC
07.2013 - 08.2015
- Assisted in managing daily branch operations and staff schedules.
- Trained and mentored new employees on company policies and procedures.
- Coordinated team meetings to discuss branch performance and upcoming goals.
Education
Certificate in Human Ressources -
TELUQ
MontrealSkills
- Customer relationship management
- Client retention
- Financial analysis
- Team leadership
- Mentorship skills
- Teamwork
Timeline
Senior Commercial Account Manager
RBC
05.2023 - Current
Commercial Account Manager
RBC
03.2020 - 05.2023
Small Business Account Manager
RBC
08.2015 - 03.2020
Assistant Branch Manager
RBC
07.2013 - 08.2015
Certificate in Human Ressources -
TELUQ
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