Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Maxime Roy

43 Fernwood Ave, Moncton ,NB

Summary


Hardworking and passionate job seeker with strong organizational skills, eager to secure a position with your company. Ready to help team achieve company goals.

Overview

Work History

Customer Service Representative

Great Canadian Gaming Corporation
  • Inform customers of all services offered, including the casinos games and special events, as well as being knowledgeable of local attractions.
  • Adapted to various customer personalities to provide personalized service.
  • Educated customers on policies and procedures to enhance experience.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.

Front Desk Agent

Atlantic Host Hotel
  • Collected room deposits, fees, and payments.
  • Maintained accurate records of guest information, payments, and reservations using hotel management software systems.
  • Resolved guest issues promptly, resulting in positive feedback and return visits.
  • Took reservations over phone, in person, and via computer for guests and provided confirmation information.

Cargo Ramp Agent

Bathurst Regional Airport
  • Maximized space utilization within aircraft holds by strategically planning and executing optimal cargo placement.
  • Maintained a safe working environment for all staff, adhering to strict safety regulations and conducting regular training sessions.
  • Supported the seamless flow of cargo traffic by effectively organizing ground transportation for shipments arriving at or departing from the ramp area.
  • Streamlined communication between team members, leading to faster processing and movement of goods on the ramp.
  • Kept equipment well-maintained, regularly inspecting vehicles and machinery to ensure they were in proper working condition before use.

Warehouse Worker

Canpar
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Consistently lifted materials weighing as much as 75 pounds.
  • Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.
  • Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.
  • Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.

Education

High School Diploma -

Ecole Secondaires Nepisiguit
Bathurst, NB

Skills

  • Customer service and assistance
  • Teamwork and collaboration
  • Problem-solving
  • Cash handling
  • Reliability and punctuality
  • Flexible schedule availability
  • Heavy lifting
  • Bilingual

Languages

English
Native or Bilingual
French
Native or Bilingual

Timeline

Customer Service Representative

Great Canadian Gaming Corporation

Front Desk Agent

Atlantic Host Hotel

Cargo Ramp Agent

Bathurst Regional Airport

Warehouse Worker

Canpar

High School Diploma -

Ecole Secondaires Nepisiguit

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Maxime Roy