Maxime Boisvert
Gatineau,QC
Summary
An exceptional bartender who ensures fast, friendly service, upholds company standards, leads and manages the bar team, handles customer issues efficiently, and oversees all aspects of bar operations for a great customer experience.
Overview
1
1
year of professional experience
Work History
Assistant General Manager
Astoria Bistro Botanique
04.2023 - 09.2023
- Motivated, trained, and disciplined employees to maximize performance.
- Oversaw inventory by ordering precise quantities of stock and executing corrective actions to drive profitability.
- Trained new employees on proper protocols and customer service standards.
- Assisted in recruiting, hiring and training of team members.
- Managed team schedule with eye for coverage needs and individual strengths.
Head Bartender
Astoria Bistro Botanique
07.2022 - Current
- Performed opening and closing duties, printed sales reports, and set up for incoming shifts.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Followed strict recipes and drink measurements to minimize product use.
- Served high customer volumes during special events, nights, and weekends.
Food Waiter
Astoria Bistro Botanique
07.2022 - Current
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Informed customers about daily and seasonal specials.
- Upsold appetizers, drinks and desserts.
- Collected payment for food and drinks served, balanced cash receipts.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Education
Bachelor of Arts - History And Political Science
Université Du Québec En Outaouais
Gatineau, QC06.2027
Professional Degree - Esthetics
Centre Compétences Outaouais
Gatineau, QC06.2021
High School Diploma -
École Secondaire Mont-Bleu
Gatineau, QC06.2019
Skills
- Payment Processing
- Menu Memorization
- Food Running
- Dining Room Management
- Highly Reliable
- Group Reservations Management
- Liquor, Beer, and Wine Knowledge
- Beverage Preparation
- Outgoing Personality
- Conversant in English and French (first language)
- Hospitality Service Expertise
- Staff Management
Languages
English
Native or Bilingual
French
Native or Bilingual
Timeline
Assistant General Manager
Astoria Bistro Botanique
04.2023 - 09.2023
Head Bartender
Astoria Bistro Botanique
07.2022 - Current
Food Waiter
Astoria Bistro Botanique
07.2022 - Current
Bachelor of Arts - History And Political Science
Université Du Québec En Outaouais
Professional Degree - Esthetics
Centre Compétences Outaouais
High School Diploma -
École Secondaire Mont-Bleu
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