Maxene Prophete

Bashore Home Community Health care Worker March 2022- Present

Trillium Support Services December- Present

Facilitator Rehabilitation

Brain Injury, Vineland, ON

April 2021- September2021

Personal Supportive Worker

Royal Care Staffing, Woodbridge, ON

December 2020- Present

Support Worker

West Lincoln Community Living - Grimsby, ON

2017 to2020

Support Worker

Bethesda - Vineland, ON

2014 to 2015

Developmental Service Worker

Community Support Services of Niagara - St. Catharines, ON

2014 to 2014

• Skilled at working independently and collaboratively in a team environment.
• Self-motivated, with a strong sense of personal responsibility.
• Proven ability to learn quickly and adapt to new situations.
• Worked well in a team setting, providing support and guidance.
• Strengthened communication skills through regular interactions with others.
• Passionate about learning and committed to continual improvement.
• Excellent communication skills, both verbal and written.
• Organized and detail-oriented with a strong work ethic.
• Adaptable and proficient in learning new concepts quickly and efficiently.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Worked flexible hours across night, weekend and holiday shifts.
• Developed and maintained courteous and effective working relationships.
• Identified issues, analyzed information and provided solutions to problems.
• Cultivated interpersonal skills by building positive relationships with others.
• Participated in team projects, demonstrating an ability to work collaboratively and effectively.

• Increased participant engagement by incorporating interactive activities and group discussions into sessions.
• Enhanced program effectiveness by collaborating with colleagues to review and revise curriculum content regularly.
• Delivered high-quality training sessions, ensuring participants developed a thorough understanding of the subject matter.
• Contributed to improved team performance by facilitating workshops on communication, collaboration, and problem-solving techniques.

• Improved client well-being by implementing individualized support plans and providing daily assistance.
• Enhanced community integration for clients through participation in social activities and outings.
• Ensured client safety with thorough risk assessments and consistent monitoring of their environment.
• Collaborated with interdisciplinary teams to develop comprehensive care plans, addressing physical, mental, and emotional needs.
• Facilitated skill-building workshops to increase clients'' independence and selfsufficiency.
• Provided compassionate care during personal care routines, promoting dignity and respect for each client.
• Maintained accurate documentation of client progress, noting any changes in behavior or health status for review by the team.

• Improved client well-being by implementing individualized support plans and providing daily assistance.
• Enhanced community integration for clients through participation in social activities and outings.
• Ensured client safety with thorough risk assessments and consistent monitoring of their environment.
• Collaborated with interdisciplinary teams to develop comprehensive care plans, addressing physical, mental, and emotional needs.
• Maintained accurate documentation of client progress, noting any changes in behavior or health status for review by the team.
• Provided compassionate care during personal care routines, promoting dignity and respect for each client.
• Offered crisis intervention support as needed, de-escalating situations and ensuring the well-being of all parties involved.

• Increased production efficiency by streamlining processes and implementing time-saving strategies.
• Reduced workplace accidents with thorough safety training and regular equipment maintenance.
• Improved team morale and productivity through effective communication and active listening skills.
• Enhanced customer satisfaction by addressing concerns promptly and providing exceptional service.
• Conducted regular performance evaluations for staff members, identifying areas of improvement and developing action plans to address them effectively.
• Followed instructions and procedures to complete assigned tasks.

• HELPING SENIOR WITH RECREATION
• HELPING KITCHEN STAFF
• HELPING SENIOR READY FOR ACTIVITIES
• SHOPPING

• Streamlined office operations by implementing efficient administrative systems and procedures.
• Improved employee productivity with effective time management strategies for daily tasks.
• Enhanced internal communication by creating a centralized information hub accessible to all staff members.
• Reduced overhead costs through careful budget management and resource allocation.

• Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
• Achieved safe driving records by consistently following traffic rules and regulations.
• Enhanced vehicle longevity with regular maintenance checks and repairs as needed.
• Provided exceptional customer service, addressing concerns and resolving issues promptly.