Max Stern
Winnipeg,MB
Summary
What's important to me....
I am currently enrolled as a student at the University of Manitoba, entering my third year in the Neuroscience program. I am continually striving to better myself through all aspects of life that include school, future career, family & volunteer opportunities. I am a rule follower, a leader and an active part of the community. More importantly, I feel most comfortable in a team environment that supports and challenges the efforts of all its members.
Overview
5
5
years of professional experience
Work History
Bartender
Breezy Bend Country Club
03.2022 - Current
- Kept bar presentable and well-stocked to meet customer needs.
- Set up bar for operation, obtained cash bank and stocked service bar.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Physiotherapy Aide
Kenaston Commons Physiotherapy
01.2023 - 08.2023
- Support individually-designed treatment programs to restore, maintain and improve physical functioning, alleviate pain and prevent disability.
- Monitored patient progress and adapted treatment plans to reflect changes.
- Scheduled patient appointments to meet treatment requirements and provide quality care.
- Communicated with Physiotherapists to provide updates on patient care.
- Smoothly assisted, positioned and secured patients at therapy devices to support safe treatment protocols.
- Cleaned and organized work area and disinfected equipment after treatment.
Shift Leader / Customer Service
Northern Lights
04.2021 - 01.2022
- Led various shifts and managed employees to ensure that company policies, regulations and workplace health and safety were being followed
- Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Trained new employees and delegated daily tasks and responsibilities.
- Enforced company policies and regulations with employees
- Prepared shift summary reports for supervisor and communicated regularly on goals and progress
Pro Shop, Bartender & Server
South Side Golf Course
05.2019 - 12.2020
- Completed daily tasks with ProShop operations. Duties included: point of sale, maintaining optimal cleanliness and created a positive retail environment.
- Managed tee off bookings/ cancellations and ensured that all customer reservations were coordinated smoothly.
- Communicated with all customers in a positive manner to best understand their needs as well as go the extra mile to ensure a positive golf experience.
- Exhibited best practices in the lounge with bartending and serving duties.
- Helped set up tables and chairs to ensure the restaurant was following proper Covid protocol in an ongoing pandemic situation.
- Often closed and opened the lounge/restaurant and ensured cleanliness and balancing funds.
- Very often helped with other tasks in order to help others on the team.
Education
Certificate -
WHMIS
Winnipeg SERVE IT SAFE - SMART CHOICES PROGRAM
Winnipeg Bachelor of Science - Neuroscience
University of Manitoba
Winnipeg, MB2025
Skills
- Adherence to high customer service standards
- Strong team player
- Enthusiastic and keen learner
- Key Holder experience in Retail and Bar setting
- Positive, Humble, Eager!
Accomplishments
I am most proud of....
Shankfest 2018, 2019 & 2020
- Founder and Creator of Shankfest, an annual Charity event that takes place at the Beach Volleyball Center.
- This annual event involves over 200 participants coming together for sport, positive social experience and awareness for the Ronald McDonald House.
- 2021 and 2022 Canceled due to Covid-19
Gwen Secter
- Participated in twice weekly meal delivery for elderly, physically and mentally challenged individuals across Winnipeg
Volunteer Pallbearer
- During Covid-19 I have been an active volunteer Pallbearer for Etz chaim & Shaarey Zedek funerals where family participation has been limited.
Timeline
Physiotherapy Aide
Kenaston Commons Physiotherapy
01.2023 - 08.2023
Bartender
Breezy Bend Country Club
03.2022 - Current
Shift Leader / Customer Service
Northern Lights
04.2021 - 01.2022
Pro Shop, Bartender & Server
South Side Golf Course
05.2019 - 12.2020
Certificate -
WHMIS
SERVE IT SAFE - SMART CHOICES PROGRAM
Bachelor of Science - Neuroscience
University of Manitoba
Similar Profiles
Lana CoonsLana Coons
Swim Meet Volunteer at West Bend Swim Club And Lake Country Swim ClubSwim Meet Volunteer at West Bend Swim Club And Lake Country Swim Club
Terry LittleTerry Little
Executive Chef at Horseshoe Bend Country ClubExecutive Chef at Horseshoe Bend Country Club
Kayla PanellaKayla Panella
Food & Beverage Director at West Bend Country ClubFood & Beverage Director at West Bend Country Club