Max Nguyen
Santa Ana
Summary
Efficient Server known for productivity and ability to complete tasks swiftly. Specialize in customer service, time management, and conflict resolution, ensuring smooth dining experiences. Excel in communication, adaptability, and teamwork, leveraging these skills to meet diverse customer needs and maintain high satisfaction levels. Knowledgeable with the "Toast" point-of-sale system and their handheld devices.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Server
Wang Cho Korean BBQ
Santa Ana
09.2020 - Current
- Arranged place settings with clean tablecloths, napkins, and tableware for guest arrivals.
- Explained menu options to guests, providing recommendations and processing food and beverage orders.
- Delivered exceptional customer service to enhance guest satisfaction.
- Assisted in training new servers on best practices and service standards.
- Maintained high sanitation standards in compliance with health department regulations.
Education
High School Diploma -
Los Amigos Highschool
Fountain Valley, CA06-2020
Business Administration And Management
California State University, Fullerton
Fullerton, CA12-2025
Skills
- Customer service and sales
- Team collaboration and training
- High-volume service prioritization
- Food safety and hygiene
- Beverage and food service
- Upselling and cross-selling
- POS operation
- Cash handling and transactions
Affiliations
- Winning Pickleball Tournament Player
- Korean BBQ Expert
Certification
- Food Handler's Certification
Timeline
Server
Wang Cho Korean BBQ
09.2020 - Current
High School Diploma -
Los Amigos Highschool
Business Administration And Management
California State University, Fullerton
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