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Dynamic professional with a proven track record at Camillus House, adept in Microsoft Office and skilled in empathetic communication. Excelled in streamlining administrative processes, enhancing patient care, and leading youth programs. Demonstrates a strong foundation in medical administrative tasks and a commitment to improving organizational efficiency.

Customer service professional with experience in handling high-volume inbound calls, resolving inquiries, and delivering accurate information in fast-paced environments. Proven ability to interpret and research customer data, reset credentials, and escalate complex issues professionally. Skilled in providing accurate and compassionate support while maintaining service quality and integrity.

Dynamic customer service professional with extensive experience at Foundever, excelling in problem-solving and call handling. Proven ability to train new staff and adapt to high-pressure situations, ensuring customer satisfaction. Strong multitasking and empathy skills contribute to effective team collaboration and performance monitoring.

Dedicated professional with an Associate's Degree in Applied Science in Psychology and currently pursuing a Bachelor’s Degree in Human Services with an emphasis on Addiction. Experienced in providing compassionate support as a Disaster Relief Helpline Agent, adept at crisis assessment and resource allocation. Proven track record in customer service as a representative for United Health Care, with additional experience as a Roof Appointment Setter and Seasonal Customer Representative at Honey Baked Ham. With strong communication skills and a commitment to helping those in need, I aim to leverage my education and experience to make a positive impact in the human services field.

Max Mayo

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Call Center Helpline Specialist

Tennis Coach

After-School Program Leader

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Bachelor of Science - Business Administration

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Tennis Coach

Call Center Helpline Specialist

After-School Program Leader

Bachelor of Science - Business Administration

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