Summary
Overview
Work History
Education
Skills
Timeline
Generic
Max Haddon

Max Haddon

Retail Sales Specialist/Inventory And Merchandising Specialist
San Dimas,CA

Summary

A seasoned professional with a proven track record at Petco, I excel in operations management and team building. Demonstrated success in process improvement and employee mentoring, enhancing operational efficiency and customer retention. My approach has consistently fostered collaborative environments and streamlined processes, achieving significant performance improvements.

Motivated Assistant Operations Manager develops and implements operational plans and schedules. Comprehensive understanding of desirable fiscal management and strategic guidance practices. Mindful prioritizer addressing organizational objectives with thorough task-completion roadmaps.

Assistant Operation Manager with extensive background in administration and human resources. Supervise daily operations and organizations. Strong competencies for addressing operational issues and concerns quickly. Determines staffing requirements, work assignments and schedules for new projects. Excellent skills hiring and recruiting to develop high-performing teams.

Experienced with operational management, ensuring smooth day-to-day operations and enhanced productivity. Utilizes strategic planning and resource allocation to drive efficiency. Track record of fostering teamwork and managing dynamic environments effectively.

Developed skills in fast-paced operational environment, seeking to transition into new field. Expertise in streamlining processes and improving team efficiencies. Capable of bringing operational insights and strategic planning skills to new and challenging role.

Offering solid foundation in organizational dynamics and operational support, eager to learn and develop in this environment. Brings capacity to quickly grasp industry-specific knowledge and apply project management and logistical coordination skills. Ready to use and develop analytical and communication skills in Assistant Operations Manager role.

Professional with robust experience in operations management, prepared to drive efficiency and productivity. Strong focus on team collaboration and achieving results, ensuring adaptability to changing needs. Expertise in optimizing processes, resource allocation, and project coordination. Known for reliability, strategic thinking, and fostering positive work environment.

Overview

5
5
years of professional experience

Work History

Assistant Operations Manager

Petco
San Dimas, California
05.2022 - Current
  • Managed daily operations effectively, ensuring timely completion of tasks and accurate reporting of results.
  • Improved communication within the team through regular meetings, updates, and open channels of communication.
  • Collaborated with cross-functional teams to identify areas of improvement and implement solutions for optimal performance.
  • Coordinated with General Manager in different operational issues and promotional activities.
  • Helped team members maintain business professionalism by coaching each on methods for delivering exceptional service to every customer.
  • Taught employees how to collaborate on daily job tasks and achieve service targets.
  • Streamlined operational processes by implementing new strategies and procedures, resulting in increased efficiency.
  • Implemented inventory control measures, reducing waste and optimizing stock levels to meet demand.

Advisor

Best Buy
San Dimas, California
05.2022 - 02.2023
  • Developed long-lasting relationships with clients to ensure consistent retention and loyalty.
  • Maintained up-to-date knowledge on industry trends and regulations, ensuring accurate advice was provided to clients at all times.
  • Mentored junior advisors, fostering a supportive team environment focused on growth and learning.
  • Utilized advanced CRM tools to track client interactions efficiently while maintaining detailed records of their individual goals, preferences, and concerns.
  • Developed strong relationships with clients through regular communication and excellent customer service.
  • Enhanced team productivity with introduction of streamlined processes for client assessments and follow-ups.
  • Enhanced advisor skills and knowledge through continuous professional development program, elevating service quality.

Cashier

Party City
07.2020 - 05.2021
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Welcomed customers and helped determine their needs.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Helped customers complete purchases, locate items, and join reward programs.

Education

Associate of Science - Music Composition

Full Sail University
Winter Park, FL
12.2024 - Current

Skills

Process improvement

Operational planning

Employee supervision

Staff training and development

Compliance monitoring

Customer engagement

Project management

Operational efficiency

Policy enforcement

Purchasing and planning

Team building

Customer retention

Attention to detail

Time management abilities

Performance improvement

Inventory control

Timeline

Associate of Science - Music Composition

Full Sail University
12.2024 - Current

Assistant Operations Manager

Petco
05.2022 - Current

Advisor

Best Buy
05.2022 - 02.2023

Cashier

Party City
07.2020 - 05.2021
Max HaddonRetail Sales Specialist/Inventory And Merchandising Specialist