Experience in on-line gambling casinos Kindred , Scatters and Enteractive since 2018 in Gibraltar and Malta working with Casino VIP managers , Affiliate Managers and Casino owners creating new business marketing.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Casino Web Site Development
Scatters Casino
Malta
01.2024 - 05.2025
New On-line Casino Web development
Foreign language web site adjustment
VIP Manager associate
CRM customer retention service plans through bonus marketing
CRM Specialist
Enteractive
Malta
10.2022 - 06.2023
Managed customer relationship management (CRM)
Assisted in developing targeted marketing campaigns based on CRM insights
Collaborated with sales team to track leads and optimize follow-up processes within CRM platform.
Customer Service Representative
Kindred
Gibraltar
01.2018 - 12.2018
Resolved customer inquiries,
Managed high-volume call environments, maintaining professionalism and efficiency.
Documented customer interactions in CRM system
Collaborated with team members to enhance customer service and customer retention
Education
Bachelor of Arts - Tourism And Business Administration
Project and System Coordinator and TL Content Editors at 888 Holdings/Virtual Internet ServicesProject and System Coordinator and TL Content Editors at 888 Holdings/Virtual Internet Services