Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Max Gilbert

Powell River,BC

Summary

Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.

Overview

8
8
years of professional experience

Work History

Server

Norquay
Banff, Alberta
11.2024 - Current
  • Provided excellent customer service in fast-paced dining environment.
  • Took customer orders and ensured accuracy for timely delivery.
  • Maintained cleanliness and organization of dining area and service stations.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Operated POS terminals to input orders, split bills, and calculate totals.
  • Assisted in training new servers.
  • Prepared drinks according to standard recipes.

Kitchen Hand

Yamba Norfolk Bistro
Yamba, NSW
01.2022 - Current
  • Full understanding of what's required from a kitchen hand assistant.
  • Strong understanding on food and safety requirements with in a kitchen.
  • Basic cutting and peeling skills.

Senior Lifeguard

Australian Lifeguard Service
01.2018 - Current
  • Manage and patrol beaches.
  • Train and teach up and coming lifeguards.
  • Qualifications in both advanced first aid and advanced resuscitation.
  • Trained understanding on rescue techniques.

Bartender

Yamba NSW, Bowling Club
Yamba, NSW
01.2022 - 10.2024
  • Qualified in responsible service of alcohol to customers (RSA).
  • Understanding in how a bar operates and is managed.
  • Knowing how to attend to customers needs in a friendly manner.
  • Managed bar inventory and restocked supplies as needed.
  • Maintained cleanliness and organization of the bar area consistently.
  • Mixed drinks according to standard recipes and customer preferences.
  • Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.

Education

Graduate, Bachelor of Environmental Science -

Southern Cross University
Lismore, NSW

High school HSC graduate -

Maclean High school
NSW

Skills

  • Customer service
  • Food safety
  • Effective communication
  • Problem solving
  • Cleaning standards
  • Allergy awareness
  • Hospitality service expertise
  • Strong work ethic
  • Guest engagement
  • Positive and professional

References

  • Amy Burt, Food and Beverage manager, Norquay, fnb@banffnorquay.com, (403) 762-4421 (office).
  • Ben Plunkett, Regional Australian Lifeguard Supervisor, plunko74@hotmail.com, +61 411 113 434, 03/01/20, 10/01/23
  • Scott McCartney, NSW Australian Lifeguard Manager, smccartney@australianlifeguard.com.au, +61 405 579 342
  • Marc Chiaruttini, Head Chef Yamba Norfolk Bistro, marc@chef.net, +61 417 673 490
  • Richard Beresford, Yamba Community Pool Owner, bezwick12@gmail.com

Timeline

Server

Norquay
11.2024 - Current

Kitchen Hand

Yamba Norfolk Bistro
01.2022 - Current

Bartender

Yamba NSW, Bowling Club
01.2022 - 10.2024

Senior Lifeguard

Australian Lifeguard Service
01.2018 - Current

Graduate, Bachelor of Environmental Science -

Southern Cross University

High school HSC graduate -

Maclean High school
Max Gilbert