MAWUNYA AWUSI AKATTI
P. O. Box 13, Huni Valley,,Ghana
Summary
A self-motivated, hardworking and intelligent professional, keen to practice in any organization to achieve corporate objectives. An influential, innovative and proactive person that can perform well under little or no supervision, and also a team player with sterling experience in the usage of computer.
Overview
12
12
years of professional experience
Work History
Operations Manager
Ahantaman Rural Bank Limited
01.2024 - Current
- Oversees the smooth functioning of all banking operations, including deposits, withdrawals, and loan processing
- Ensures adherence to banking regulations, policies, and procedures as prescribed by the Bank of Ghana and other regulatory authorities
- Promotes excellent customer service by addressing client concerns and ensuring timely resolution of issues
- Manages, trains, and motivates staff to meet performance targets and maintain a high standard of professionalism
- Identifies and mitigates operational risks, ensuring proper internal controls are in place to prevent fraud and errors
- Monitors cash levels at branches and ensures efficient cash handling to meet customer demands
- Prepares and submits regular operational and financial reports to senior management and regulatory bodies
- Collaborates with branch managers to streamline operations and implement strategic initiatives
- Recommends and implements enhancements to banking products and services to meet client needs
- Facilitates internal and external audits by ensuring operational transparency and record accuracy
Teller
Ahantaman Rural Bank Limited
07.2020 - 12.2023
- Receipt and payment of cash deposit and withdrawals
- Savings and investment advice/product education
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Assisted customers with account inquiries, resolving issues promptly and professionally.
Business Development and Marketing Officer
Ahantaman Rural Bank Limited
04.2017 - 01.2020
- Having direct contact with clients to know their financial needs and other challenges with regard to the company’s services
Giving financial and product education and attending to dissatisfied customers - Maintaining good relationship with existing customers and influencing potential clients for future business.
- Making regular visits to the company’s outlets in aid of business development
- Reporting field issues to the company’s operations and management, and recommending tailor-made products for special clients.
- Conducting market-storms and engaging in social events for market penetration and promotion
- Liaising with mobile bankers in conducting market research and building customer portfolio.
Secretary to Director of Pharmacy
Komfo Anokye Teaching Hospital
10.2014 - 09.2015
- Managed day-to-day operations of the Pharmacy Director’s office
- Drafted and replied correspondence; maintained appointment schedules
- Organized meetings and maintained filing systems
- Checked duty roster and calculated staff coupons
- Ensured office supplies were available for smooth operations
- Performed additional tasks assigned by the Director of Pharmacy
Intern – Research
New Abirem Senior High School
09.2013 - 12.2013
- Conducted research to enhance student performance in Business Management
Education
Master of Public Administration -
Kwame Nkrumah University of Science And Technology
01.2025
Bachelor of Business Administration - undefined
University of Education, Winneba (Kumasi Campus)
01.2014
WASSCE - undefined
Huni Valley Senior Secondary School
01.2009
BECE - undefined
Bosomtwe Preparatory School
01.2006
Skills
- Highly articulate and confident communicator
- Versatile and innovative with strong administrative skills
- Strong personal integrity and decision-making capabilities
- Excellent interpersonal and analytical skills
- Ability to perform under pressure and assume responsibilities
- Customer service-focused approach to business success
- Proficient in presenting and transferring knowledge
- Quick learner of new concepts and skills
- MS Word, Excel, PowerPoint
- Banking/Accounting Applications
Languages
English
Ewe
Twi
Fante
Timeline
Operations Manager
Ahantaman Rural Bank Limited
01.2024 - Current
Teller
Ahantaman Rural Bank Limited
07.2020 - 12.2023
Business Development and Marketing Officer
Ahantaman Rural Bank Limited
04.2017 - 01.2020
Secretary to Director of Pharmacy
Komfo Anokye Teaching Hospital
10.2014 - 09.2015
Intern – Research
New Abirem Senior High School
09.2013 - 12.2013
Bachelor of Business Administration - undefined
University of Education, Winneba (Kumasi Campus)
WASSCE - undefined
Huni Valley Senior Secondary School
BECE - undefined
Bosomtwe Preparatory School
Master of Public Administration -
Kwame Nkrumah University of Science And Technology
Similar Profiles
JOSEPH ATO HAIZELJOSEPH ATO HAIZEL
HEAD OF IT at AHANTAMAN RURAL BANK LTDHEAD OF IT at AHANTAMAN RURAL BANK LTD
JOHN KWASI TAWIAHJOHN KWASI TAWIAH
Assistant Branch Manager at Nafana Rural Bank limitedAssistant Branch Manager at Nafana Rural Bank limited
ABDULAI JIMBA ZAKARIAABDULAI JIMBA ZAKARIA
Head of Banking Operations at Nandom Rural Bank LimitedHead of Banking Operations at Nandom Rural Bank Limited