Summary
Overview
Work History
Education
Skills
Languages
Fashion and Styling
Timeline
Generic

Mawlaty Faqih

Toronto,ON

Summary

Highly motivated sales associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.

Overview

4
4
years of professional experience

Work History

Server Assistant

Constantines Restaurant
09.2023 - Current
  • Bussed tables between courses and load and unloaded trays to expedite tasks.
  • Utilized strong multitasking abilities to manage multiple responsibilities effectively, ensuring a smooth flow of service during peak meal times.
  • Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning, as well as polished and organized utensils and dishes.
  • Maintained a clean and organized dining area by routinely sweeping floors, wiping surfaces, and removing trash.
  • Consistently exceeded expectations in maintaining high standards of cleanliness throughout the restaurant during busy shifts.
  • Delivered customer orders promptly and with attention to accuracy and satisfaction.
  • Adapted quickly to changing circumstances, such as accommodating last-minute reservations or handling unexpected guest requests, demonstrating flexibility and professionalism under pressure.
  • Provided support during large events or private parties by setting up banquet areas according to specific requirements or themes.


Breakfast Attendant

Hot Black Coffee
04.2023 - 12.2023
  • Operated kitchen equipment safely and efficiently, resulting in consistent quality of prepared foods.
  • Displayed strong attention to detail and organization when setting up buffet stations and resettng the dining area after service.
  • Prepared selection of coffees, fresh juices, baked goods and continental breakfast items.
  • Adhered to hotel brand standards when preparing meals and maintaining the appearance of the dining area.
  • Handled high-pressure situations calmly while multitasking effectively during peak service times and controlled the flow of customers during fully booked days.
  • Contributed to a positive atmosphere by engaging in friendly interactions with both guests and coworkers alike.
  • Managed time efficiently to complete all assigned tasks before the start of breakfast service each day.
  • Set up buffet stations daily, displaying an appealing presentation of food items for guests to enjoy.
  • Assisted management with training new hires on proper food handling techniques and best practices for providing excellent guest experiences.
  • Provided exceptional customer service, addressing guest inquiries and resolving issues in a timely manner.
  • Greeted guests and seated promptly, providing special accommodation for handicapped diners and small children.
  • Assisted with special dietary requests, accommodating guests'' needs and ensuring their satisfaction.
  • Improved guest comfort and satisfaction through personalized service and support.

Sales Associate

Tory Burch
07.2022 - 12.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Built relationships with customers to encourage repeat business.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
  • Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.

Sales Associate

DeFacto
06.2020 - 05.2021
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Solved customer challenges by offering relevant products and services.

Education

Bachelor of Arts - Philosophy

University of Toronto
Toronto, ON
04.2028

Bachelor of Design - Fashion

Ryerson University
Toronto, ON
04.2028

Skills

  • Teamwork and Collaboration
  • Attention to Detail
  • Positive and Friendly Attitude
  • Willing to Learn
  • Customer Service
  • Guest Relations Management
  • Listening Skills
  • Excellent people skills
  • Goal-Oriented
  • Outgoing Personality

Languages

English
Native or Bilingual
Arabic
Native or Bilingual

Fashion and Styling

Having grown up in a creative, artistic family, I came to Canada to pursue my passion in styling, fashion and communications. My everyday life, goals and interests revolve around fashion and its great influence over not only the wearers confidence and self perception; but also the emotions and reactions elicited by a garment. Fashion is one of the most subjective forms of art; it brings me joy and fulfillment in being able to create such an intimate and personal experience for my customers.

Timeline

Server Assistant

Constantines Restaurant
09.2023 - Current

Breakfast Attendant

Hot Black Coffee
04.2023 - 12.2023

Sales Associate

Tory Burch
07.2022 - 12.2023

Sales Associate

DeFacto
06.2020 - 05.2021

Bachelor of Arts - Philosophy

University of Toronto

Bachelor of Design - Fashion

Ryerson University

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Mawlaty Faqih