As I prepare to complete my Bachelor's degree in Business Administration with a focus on Project Management, I bring a new perspective to the professions of merchandising, sales, and customer service. My experience involves creating and implementing merchandising strategies, optimizing product placement using effective planograms, and leading teams to exceptional results. With a sharp eye for detail and a commitment to client happiness, I work hard to improve store layouts, increase sales, and manage inventory efficiently. My mission is to consistently improve brand visibility and operational excellence.
- Provides fair, polite, and friendly service to generate a positive client experience.
- In-depth understanding of company products and services to provide accurate information.
- Efficient in managing time, prioritizing tasks, and handling multiple inquiries.
- Skilled in managing and resolving customer complaints and disputes
- Tracks prices, departments, taxable and nontaxable items; controls cash register; itemizes and totals purchases.
- Expertise in selecting and curating product assortments that align with market trends and customer preferences.
- Skilled in designing attractive and effective product displays to enhance customer experience and drive sales.
- Potent at marketing and display and understands how to follow the planogram.
- Familiar with CRM systems, customer service software, and technology tools.
- Meticulous in ensuring product information, pricing, and displays are accurate and up-to-date.
- Expertise in furniture, mattresses, and home decor, including knowledge of building nightstands, dressers, and beds.
- At the beginning and end of the work shift, count cash to balance the cash drawer.
- By adhering to policies and procedures and informing any necessary revisions, checkout
operations are maintained.
- Follow policies, norms, and regulations to make the workplace safe and orderly.
Oracle SQL