Mavis Julieta Hernandez
Carson
Summary
Dynamic Operations Supervisor with a proven track record at Maersk, excelling in performance monitoring and team training. Enhanced productivity through effective coaching and implemented quality control systems, significantly improving customer satisfaction. Skilled in operations management and safety oversight, fostering a culture of continuous improvement and employee engagement.
Overview
6
6
years of professional experience
Work History
Operations Supervisor
Maersk
11.2019 - Current
- Assisted in monitoring daily operations to ensure compliance with safety protocols.
- Supported team members in executing standard operating procedures effectively.
- Collaborated with staff to maintain a clean and organized work environment.
- Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
- Conducted regular performance evaluations for direct reports, identifying areas for improvement and setting development goals accordingly.
- Enhanced team productivity by providing ongoing training, coaching, and mentoring to staff members.
- Implemented quality control systems to reduce errors, resulting in increased customer satisfaction rates.
- Participated in training sessions to enhance operational knowledge and skills.
Warehouse Operations Lead
Maersk
07.2021 - 11.2021
- Supervised daily warehouse operations, ensuring efficient workflow and adherence to safety protocols.
- Trained and mentored new team members on operational procedures and equipment usage.
- Improved order accuracy by implementing barcode scanning technology and rigorous quality control checks during packing process.
- Assisted in receiving, stocking and distribution of merchandise.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
- Unpacked and repacked items in different quantities and configurations for shipment.
- Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
- Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
Education
Chemical Engineering -
Universidad Nacional Autonoma De Honduras
San Pedro Sula, Honduras11-2018
Skills
- Operations management
- Performance monitoring
- Task delegation
- Staff supervision
- Team Training
- Safety oversight
- Warehouse operations
- Production
- Management
- Quality assurance
- Incident reporting
- Employee engagement
- Coaching and mentoring
Timeline
Warehouse Operations Lead
Maersk
07.2021 - 11.2021
Operations Supervisor
Maersk
11.2019 - Current
Chemical Engineering -
Universidad Nacional Autonoma De Honduras