MAVIS SARFOAH AMAKYE
Surrey,BC
Summary
Service-oriented associate with background in shops and helping customers. Expertise in checkouts, payment processing and order bagging. Hardworking and organised with good conversational and time management abilities.
Overview
3
3
years of professional experience
Work History
Retail Salesperson
Melcom Shopping Mall
01.2023 - 02.2024
- Updated product labelling and pricing to reflect discounts and offers
- Replenished floor stock and processed deliveries promptly, maximising product availability for customers
- Resolved customer complaints and process issues with proactive problem-solving skills
- Assisted customers with product selection and sales, recommending items to increase transaction value
- Completed purchases with cash, credit and debit payment methods, providing customer receipts for reference
- Monitored display stock levels, replenishing for consistently well-stocked sales floor
- Fostered positive relationships with customers to enhance loyalty and retention
- Welcomed customers and provided responsive assistance to improve store experiences
- Maintained orderly store to provide customers with pleasant shopping experience
- Boosted product sales by offering selection guidance to customers
- Recommended merchandise based on exact customer needs, improving sales conversion rates.
Grocery Assistant
Poku Trading Enterprise
02.2021 - 01.2023
- Practised safe and secure stock handling methods, reducing product damage and loss
- Maintained and replenished stock according to store merchandising layout, ensuring consistent product availability
- Built positive customer rapport through friendly interactions
- Managed customer complaints with prompt, mutually beneficial resolutions
- Faced up and organised shelves in between serving customers
- Shelved fresh produce and dry goods with accurate prices and clear product stickers
- Greeted customers and offered assistance with retrieving and locating products throughout store
- Cleaned shelves and restocked with new inventory when products ran low
- Stocked or re-stocked products in check-out lines and end-cap displays
- Accepted card, cash and cheque payments in POS register system
- Prepared orders for customers with wrapped, bagged and boxed items
- Totalled bills using maths skills and maintained accurate till count
- Tagged products quickly and accurately with price tags and stickers.
Education
Diploma Healthcare - Healthcare Assistance
Western Community College
Surrey, BCHigh School -
Sekondi College
05.2011
Skills
- Effective multitasker
- Strong organisational skills
- Thrives in fast-paced environment
- Deadline-orientated
- Strong relationship-building
- Effective communication skills
- Team player
- Customer service
- POS System Operation
- Teamwork
- Cash Handling
Languages
English
Full Professional
Timeline
Retail Salesperson
Melcom Shopping Mall
01.2023 - 02.2024
Grocery Assistant
Poku Trading Enterprise
02.2021 - 01.2023
Diploma Healthcare - Healthcare Assistance
Western Community College
High School -
Sekondi College
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