Reliable employee seeking Digital Marketing position. Offering excellent communication and good judgment.
Proven skills in increasing customer engagement and business visibility in online searches through successful SEO approaches. Experienced in developing marketing initiatives, increasing business success, and boost sales. Excellent analytical, organizational and decision-making abilities.
Seasoned Digital marketing skills offering over 2 years of related experience, results-driven approach and dedication to achieve remarkable client results. Leads routine operations and special projects for new and established customers. Achievements include developing, revamping and strengthening campaigns to drive revenue growth.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Enthusiastic SEO Team Leader eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of Digital Marketing with a motivation to learn, grow and excel in Marketing Industry.
Also, working on my own website dedicated to digital marketing and blogging related to digital marketing.
Work History
Technical Support Representative
Apple Support
Kitchener, Ontario
2023 - Current
Assisted customers in identifying issues and explained solutions to restore service and functionality.
Documented support interactions for future reference.
Resolved diverse range of technical issues across multiple systems and applications for customers and end-users across various time zones.
Managed high levels of call flow and responded to Apple technical support needs.
Identified potential sales and cross-selling opportunities and informed supervisor.
Explained security measures in simple terminology to help users understand malware and phishing threats.
SEO Executive
Webomaze Technologies
Panchkula, Haryana
03.2018 - 08.2019
Reviewed and optimized client sites to improve keyword targeting URL strategies, website architecture and content.
Created dynamic SEO strategies to exceed market competitors and meet client needs.
Completed keyword research to target clients based on keyword targeting.
Utilized search engine optimization and emphasized importance of link building.
Monitored performance of clients' marketing strategies and statistics to identify areas of improvement.
Conducted in-depth research and analyses to create company online marketing strategies.
Maintained knowledge of current market trends and algorithm updates of top search engines.
Demonstrated exceptional knowledge and experience working in AHREFs, Microsoft Office, SEMRush, Google Analytics, Webmaster, Google Adwords and HootSuite.
Analyzed and audited clients' websites to address performance issues.
Continually maintained and improved company's reputation and positive image in markets served.
Oversaw preparation of marketing copy, images, videos, emails and other collateral.
Met deadlines, exceeding expectations and effectively rolling out the campaigns.
Considered business demands and customer preferences when developing pricing structures and marketing plans.
Leveraged industry trends and competitive analysis to improve customer relationship building.
Developed insights on marketing campaigns to assess performance against goals.
Marketing Coordinator
Jobs Canada Fair
Toronto, Ontario
09.2022 - 11.2022
Skilled at working independently and collaboratively in a team environment.
Self-motivated, with a strong sense of personal responsibility.
Excellent communication skills, both verbal and written.
Demonstrated respect, friendliness and willingness to help wherever needed.
Managed time efficiently in order to complete all tasks within deadlines.
Worked effectively in fast-paced environments.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Cultivated interpersonal skills by building positive relationships with others.
Participated in team projects, demonstrating an ability to work collaboratively and effectively.
Identified issues, analyzed information and provided solutions to problems.
Paid attention to detail while completing assignments.
Marketing Specialist
In Motion Brands
Kitchener, Ontario
12.2022 - 03.2023
Wrote engaging and successful marketing, advertising, and website copy.
Created documentation outlining research findings for use by project managers, customers, and other marketing staff to make accurate decisions about future plans.
Planned marketing initiatives and leveraged referral networks to promote business development.
Monitored trends in social media, industry, and competitive landscape to create new material.
Teamed with advertising agencies and outside consultants to develop strategic marketing plans.
Collaborated closely with graphic designers, subject matter experts (SMEs) and technical staff to produce compliant, on-time proposals.
Tracked trade show expenses to maintain budget.
Identified appropriate marketing channels and target customers for campaigns.
Conducted research to analyze customers' behavior, preferences and purchasing habits.
Worked within budget parameters to develop and implement marketing strategies by analyzing key data and consumer demographics, increasing revenue 20%.
SEO Team Leader
Obelisk
Zirakpur, Punjab
02.2021 - 03.2022
Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Carried out day-day-day duties accurately and efficiently.
Demonstrated respect, friendliness and willingness to help wherever needed.
Worked flexible hours; night, weekend, and holiday shifts.
Offered friendly and efficient service to customers, handled challenging situations with ease.
Maintained excellent attendance record, consistently arriving to work on time.
Participated in team-building activities to enhance working relationships.
Used coordination and planning skills to achieve results according to schedule.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
PPC Advertising Intern
Netsterz Technology
Mohali, Punjab
05.2017 - 08.2022
Created content strategies for digital media.
Created customized marketing materials to increase product awareness.
Maximized strategic approaches by keeping close eye on performance and making appropriate adjustments.
Collected and analyzed Web metrics such as visits, time on site and page views per visit.
Produced and submitted weekly reports outlining progress against KPI objectives.
Identified appropriate KPIs and reported key metrics from digital campaigns.
Carried out day-day-day duties accurately and efficiently.
Demonstrated respect, friendliness and willingness to help wherever needed.
Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
Maintained energy and enthusiasm in fast-paced environment.
Proved successful working within tight deadlines and fast-paced atmosphere.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Offered friendly and efficient service to customers, handled challenging situations with ease.
Education
Post Graduate Diploma - Strategic Marketing Communications
Conestoga College Institute of Technology And Advanced Learning, Kitchener, ON
08.2022
Professional development completed in Digital Marketing
Member of Gig Lab
Member of Business Group
Bachelors in Technology - Electronics And Communication Engineering
Kurukshetra University, Kurukshetra, Haryana, India
06.2014
Done a project on Security Systems.
Done a project on Bascule Bridge.
Done a project on voice control rover.
Certified 6 weeks Training from BSNL RTTC, Rajpura in Telecommunications.
Certified 8 Weeks training from NETMAX Chandigarh in Embedded systems (PIC) and PLC/SCADA.
Selected Coordinator of Placement Team of Electronics & Mechanical Block
Received Appreciation Letter for presenting our college in TALAASH 2012
Member of Event group of college
Handled stage many times during formal/informal college events.
Member of Personality Development Group
High School Diploma -
D.A.V Public School, Ambala, Haryana
06.2010
Skills
Industry Trends
Usability Research and Analysis
Direct Mail
Sponsorship Program Implementation
Google AdWords
Microsoft Excel
Web Site Architecture Brainstorming
Data Trending
Overseeing Keyword Placement
Time Management
Strategic Planning
Extensive Research
Promotion and Advertising
Market Research
Search Tracking and Reporting
Campaign Launch and LifeCycle Management
Idea Brainstorming
Customer Service
Critical Thinking Skills
Data Analysis
Competitor Review
Marketing Strategies
Lead Generation
Marketing Management
Audience Segmentation
Report Delivery
Mandala Artist
Mandala art is a traditional Indian Art, which is somewhat similar to doodling. I enjoy drawing patterns during my free time and have recently started a page on Instagram (@msbymsq) too where I post my designs.
Additional Information
Good in team work and adaptive in environment.
Good presentation skills.
Keen to work with a progressive organization.
Enjoys responsibilities.
Good communication skills.
Keen to learn new facts.
Reading, Internet surfing and Exploring new words is what I do during leisure hours
Quick learner with good grasping ability
Hardworking.
Certification
An Experience Certificate from Webomaze
Google Analytics Individual
Qualification Certificate.
Google Ads Certificate
LinkdIn Digital Marketing Completion Certificate.
Appreciation letter from GNI for presenting college.
Timeline
Technical Support Representative - Apple Support
2023 - Current
Marketing Specialist - In Motion Brands
12.2022 - 03.2023
Marketing Coordinator - Jobs Canada Fair
09.2022 - 11.2022
SEO Team Leader - Obelisk
02.2021 - 03.2022
SEO Executive - Webomaze Technologies
03.2018 - 08.2019
PPC Advertising Intern - Netsterz Technology
05.2017 - 08.2022
Conestoga College Institute of Technology And Advanced Learning - Post Graduate Diploma, Strategic Marketing Communications
Kurukshetra University - Bachelors in Technology, Electronics And Communication Engineering