Mauro Roberto Bentes
New Westminster,BC
Summary
Driven professional with many years of experience in executive development position. Reviewed market data and client accounts to develop and implement sales strategies, consulting with current clients and directing expansion of market share in collaboration with managers and sales associates. Outgoing professional dedicated to exceeding growth objectives through exceptional initiative and analytical prowess. Results-driven Sales Manager with proven success in leading sales teams to achieve targets and expand market reach. Skilled in developing effective sales strategies, fostering client relationships, and identifying new business opportunities. Demonstrated ability to improve team performance through coaching and motivational techniques. Consistently enhanced revenue growth by implementing innovative sales tactics and optimizing operational processes.
Overview
23
23
years of professional experience
Work History
Director of New Business and Special Projects
empresas Ediouro publicações
Rio De Janeiro - Brazil, Rio De Janeiro
11.2002 - 01.2024
- Analyzing customer data to identify trends and potential areas of growth.
- Setting goals for the sales team and monitoring progress towards achieving them.
- Developing and maintaining relationships with key customers, partners, and vendors.
- Managing budget allocations within the sales department.
- Creating and executing plans for generating new business opportunities.
- Providing feedback to other departments regarding customer needs, concerns, issues.
- Coached, developed and motivated team to achieve revenue goals.
- Established ambitious goals for employees to promote achievement and surpass business targets.
- Directed and coordinated products, services and sales activities.
- Supported sales team members to drive growth and development.
- Oversaw regional and local sales managers and staff.
- Building strong relationships with internal stakeholders such as finance and operations teams.
- Identifying new market segments and developing strategies to penetrate them.
- Developing pricing models based on customer segmentation and competitive analysis.
- Maintaining a high level of professionalism while representing the company at all times.
- Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.
- Built sales forecasts and schedules to reflect desired productivity targets.
- Tracking monthly performance metrics for individual members of the sales team.
- Enhanced sales volume through skilled support to both new and inactives clients
- Monitored competitor activities in order to remain competitive in the marketplace.
- Designing training programs for sales staff on product knowledge and sales techniques.
- Monitoring competitors' activities to stay ahead of the competition.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Identified needs of customers promptly and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly services
- Worked effectively in team environments to make the workplace more productive.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
Advertising Space Sales Director
Jornal do Brasil
Rio De Janeiro - Brazil , Rio De Janeiro
03.2001 - 10.2002
- Directed all aspects of the sales cycle from initial contact through successful closure of deals.
- developed and maintained sales materials and current product knowledge.
- Estimated sales volume and profit for current and new products.
- Hired and motivated high-performing sales team.
- Strengthened revenue opportunities by developing tailor-made sales strategies based on industry trend and competitor analysis.
- Directed sales forecasting activities and set performance goals accordingly.
- Supported management team by providing timely feedback regarding operations efficiency.
- Led a team of sales managers and representatives, providing training and development to enhance performance.
- Cultivated strong relationships with key organizations and professionals to support future business growth objectives.
- Coached and mentored team members to build sales and negotiation skills.
- Created, maintained and evaluated customer databases in order to maximize sales opportunities.
- Established ambitious goals for employees to promote achievement and surpass business targets.
- Directed and coordinated products, services and sales activities.
- Hired and trained talented employees to build valuable, skilled sales team.
- Participated in trade shows and industry conferences to network and promote products.
- Developed and implemented strategic sales plans to increase customer base and ensure customer retention.
- Negotiated contracts with potential clients while maintaining a focus on profitability objectives.
- Monitored competitor activities in order to anticipate changes in the marketplace.
- Supported sales team members to drive growth and development.
- Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.
- Coordinated action plans for sales team to penetrate new markets.
- Implemented sales training programs that are aligned with the company's goals and strategies.
- Analyzed sales statistics to identify areas of improvement and implement corrective actions.
- Coordinated with the finance department to develop pricing strategies and manage invoicing issues.
- Managed sales budget and monitored expenses to ensure alignment with financial targets.
- Coached, developed and motivated team to achieve revenue goals.
- Fostered a culture of continuous improvement by encouraging feedback and innovation within the sales team.
- Established and maintained relationships with key clients to ensure high levels of satisfaction and repeat business.
- Oversaw the design of sales presentations for external use by account managers and representatives.
- Developed incentive programs to motivate staff towards achieving set targets.
- Established sales objectives by forecasting and developing annual sales quotas for regions and territories.
- Collaborated with sales personnel to discuss strategies to close lucrative deals
- Built relationships with customers and industry professionals to establish long-term business growth.
- Presented sales proposals to prospective customers to build new opportunities.
- Gained market share in new sales performance through aggressive team training.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Completed day-to-day duties accurately and efficiently.
Education
BBA - Business Administration And Management
Faculdades Integradas Bennett
Rio De Janeiro - Brazil12-1972
Skills
- Sales strategies
- Customer relationship management
- Team leadership
- Performance tracking
- Creative problem solving
- Customer satisfaction management
- Market and competitive analysis
- Proficient in contract negotiations
- Sales process optimization
- Client relationship management
- Sales forecasting
- Budget management
- Sales presentations
- Teamwork and collaboration
- Problem-solving abilities
- New product launch
- Relationship management
- Customer complaint resolution
Affiliations
- drive my boat
- go diving
- play tennis
Accomplishments
- Awards- honorable mention after military service in the Army- four awards for sales performance at "Editora Abril" including one from "Playboy" magazine - diploma for completing the internship at "A Chimica Bayer"
- Exceed targets- Trip to Argentina for sales to the magazine "Realidade" - regaining leadership in the advertising market by "Domingo" magazine - conquest of the non-vertical advertising market for the magazine "Quatro Rodas" - record advertising sales for "Claudia" magazine in its "30th Anniversary Edition" - sale of a 16-page supplement about "Varig's 50th Anniversary" published in the newspaper "O Globo"
- Earn a leadership role - Assembly of the national team of Representatives and leadership on national sales of the newspaper "O Globo"
Languages
English
Professional
German
Elementary
Portuguese
Native/ Bilingual
Spanish
Elementary
ventures
- I owned four different stores selling custom furniture and decoration products, all located in shopping malls.
References
References available upon request.
Timeline
Director of New Business and Special Projects
empresas Ediouro publicações
11.2002 - 01.2024
Advertising Space Sales Director
Jornal do Brasil
03.2001 - 10.2002
BBA - Business Administration And Management
Faculdades Integradas Bennett
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