Maurizio Dente

Hairstylist Manager

Maurizio’s Hair Studio

10.2010 - Current

Optimized workflow processes within the salon environment by delegating tasks effectively, ensuring all team members were working efficiently and productively.
Assisted management with marketing initiatives to attract new customers via social media promotions and community outreach events.
Developed a comprehensive employee training program to ensure new hires were equipped with the necessary skills and knowledge to excel in their positions.
Coordinated continuing education opportunities for hairstylists through workshops, seminars, trade shows, ensuring that they remained up-to-date on current trends and techniques.
Implemented inventory control measures to reduce waste and ensure the availability of essential supplies for stylists.
Developed a loyal clientele base through exceptional customer service and attention to detail in all aspects of hair care.
Streamlined appointment scheduling to maximize daily bookings while minimizing wait times for clients.
Performed regular maintenance on salon equipment, such as styling chairs, scissors, hairdryers, ensuring optimal functionality and safety for both clients and stylists.
Conducted regular performance evaluations of hairstyling team members, offering constructive feedback and implementing improvement plans when necessary.
Maintained a clean and organized work environment, adhering to strict sanitation guidelines for the safety of both clients and staff.
Resolved client issues or concerns promptly and professionally, maintaining the salon''s reputation for excellent customer service.
Increased salon revenue by effectively upselling additional services, such as color treatments, deep conditioning, and styling products.
Collaborated with team members to create unique hairstyles for special events such as weddings and fashion shows, showcasing the salon''s versatility and creative talent.
Trained junior hairstylists in advanced cutting techniques, resulting in increased skill levels and customer satisfaction ratings.