Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
14
14
years of professional experience
Work History
Temporary Talent Acquisition Representative
BCEHS
07.2024 - Current
Responding to 20+ Hiring Managers providing information and guidance on full scope recruitment and selection with the understanding of collective agreements, relevant legislation, policies and procedures and terms and conditions of employment. Refers matters of a complex or contentious nature to the attention of the assigned Recruitment Advisor or Director.
Receives, processes, pre-screens and qualifies internal applicants for PHSA/Agency vacancies directly via the Applicant Tracking System (ATS).
Administers and maintains the recruitment and applicant database.
Produces recruitment metrics reports. Conducts applicant database searches/resume mining from PHSA ATS as well as from external identified job boards and media on-line sources
Manages assigned portfolio by assessing applicant suitability, referring applicants to Hiring Managers and coordinates the hiring process until the vacancy is successfully filled.
Assists with recruitment activities including providing support and advice to clients on recruitment and the selection process.
Hired over 200 employees into positions by leading one of the biggest hiring postings in the province.
Scheduling Clerk
PHSA
10.2020 - Current
Provide immediate and long term staffing solutions in order to keep highest level of service with employees holding highest qualifications
Design schedules and staffing contingencies based on Collective Agreements
Reporting to BC ambulance Operations Manager with information about current staffing levels around Metro Vancouver, while also formulating action plans to address staffing needs
Managed over 70 calls daily
Clear communication when relocating personnel based on operational needs under time sensitive conditions
Managed daily scheduling conflicts to reduce operational backlogs and support full shift-coverage
Proactively identified scheduling issues and developed quick solutions to promote efficiency and profitability.
Ramp Agent
Air Canada
07.2019 - 12.2020
Preparing and setting up Aircrafts for arrivals and departures complying time lines
This position involved lifting, bending pushing and loading; bags, containers and cargo into aircrafts using heavy machinery equipment in all weather conditions
Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs
Guiding 10+ aircrafts in and out of parking positions using hand signals
Connect electrical power unit and hoses to aircrafts
Positioned and towed over 5+ aircrafts from remote locations of airport to designated areas for operation
Data Analyst
Ignite Technologies
05.2018 - 07.2019
Reviewing, auditing and updating training manuals
Audit interactions between employees and customers (Phone Call, Email and fax) to perform quality control
Utilized data visualization tools to effectively communicate business insights
Participated in requirements meetings to understand business needs
Identified, analyzed and interpreted trends or patterns in complex data sets
Used statistical methods to analyze data and generate useful business reports
Tested data prediction algorithms based on historical data
Processing over 100 customer requests via Jira
Senior Collection Representative
Sutherland Global Services, COL
10.2017 - 02.2018
Follow up in credit benefits for eligible customers