Proven Building Manager with a track record of enhancing tenant satisfaction and reducing costs at New Chelsea Society. Skilled in property maintenance and budgeting, adept at fostering strong relationships and resolving conflicts efficiently. Achieved significant improvements in operational efficiency and safety protocols, demonstrating exceptional organizational and communication skills.
Overview
9
9
years of professional experience
Work History
Building Manager
New Chelsea Society
4300 North Fraser Way #205, Burnaby, BC V5J 0B3
11.2021 - 07.2024
Inspected grounds and facilities to identify necessary repairs.
Conducted regular property inspections to identify potential issues and address them proactively.
Managed operations, maintenance and improvement of properties.
Collected rent, deposits and payments from tenants.
Enforced safety protocols throughout the building consistently resulting in reduced incidents or accidents.
Managed and scheduled contract workers who completed building maintenance and upgrades.
Improved tenant satisfaction by addressing maintenance requests promptly and efficiently.
Performed regular inspections of facility and documented all inspection information in reports.
Managed daily operations for a smooth-running residential building, ensuring a safe and comfortable living environment.
Coordinated move-ins and move-outs, streamlining the process and minimizing disruptions to other tenants.
Reduced building expenses through regular preventative maintenance and energy-efficient upgrades.
Supervised a team of maintenance personnel, providing guidance on tasks prioritization and scheduling repairs accordingly.
Maintained a strong understanding of local and federal regulations, ensuring the property remained in compliance at all times.
Planned and scheduled general maintenance, major repairs and remodeling projects.
Developed strong relationships with local businesses, promoting community engagement among residents.
Oversaw renovations projects, ensuring completion within budget constraints and established timelines.
Facilitated open communication between management and tenants, resolving disputes fairly and efficiently.
Implemented recycling program, promoting environmental awareness among tenants.
Managed tenant inquiries and complaints, significantly improving resident satisfaction.
Oversaw installation of high-efficiency heating and cooling systems, reducing energy costs.
Negotiated contracts with vendors, securing cost-effective services for building maintenance.
Maintained meticulous records of all building operations, ensuring transparency and accountability.
Implemented an effective emergency response plan, training staff members to handle various crisis situations.
Building Manager - Strata EPS 5015 - EPS 5410
AWM Alliance Real Estate.
Vancouver, BC
08.2019 - 09.2021
Inspected grounds and facilities to identify necessary repairs.
Conducted regular property inspections to identify potential issues and address them proactively.
Managed operations, maintenance and improvement of properties.
Managed and scheduled contract workers who completed building maintenance and upgrades.
Improved tenant satisfaction by addressing maintenance requests promptly and efficiently.
Performed regular inspections of facility and documented all inspection information in reports.
Managed daily operations for a smooth-running residential building, ensuring a safe and comfortable living environment.
Established clear guidelines for tenant responsibilities when it comes to waste disposal practice which led to cleaner premises.
Reduced building expenses through regular preventative maintenance and energy-efficient upgrades.
Supervised a team of maintenance personnel, providing guidance on tasks prioritization and scheduling repairs accordingly.
Maintained a strong understanding of local and federal regulations, ensuring the property remained in compliance at all times.
Enhanced security measures through the installation of surveillance cameras and access control systems.
Planned and scheduled general maintenance, major repairs and remodeling projects.
Oversaw renovations projects, ensuring completion within budget constraints and established timelines.
Developed strong relationships with local businesses, promoting community engagement among residents.
Facilitated open communication between management and tenants, resolving disputes fairly and efficiently.
Implemented recycling program, promoting environmental awareness among tenants.
Supervised landscaping and exterior maintenance, enhancing property's curb appeal.
Implemented key card access system, increasing security and convenience for tenants.
Managed tenant inquiries and complaints, significantly improving resident satisfaction.
Negotiated contracts with vendors, securing cost-effective services for building maintenance.
Conducted regular safety drills to ensure tenant preparedness in emergency situations.
Facilitated training for maintenance staff, enhancing their skills and performance.
Conducted regular inspections of both interior and exterior of properties for damage.
Flooring Company Manager
Salomon Floors and Building Maintenance
White Rock, BC
04.2015 - 06.2019
Enhanced operational efficiency by streamlining processes and implementing cost-saving measures.
Spearheaded acquisition efforts by conducting due diligence research on potential targets.
Developed and maintained relationships with key stakeholders for improved business partnerships.
Oversaw budgeting and financial management to ensure company profitability and growth.
Coordinated cross-functional teams on various projects, ensuring timely completion within budget constraints.
Introduced innovative solutions to address existing problems, resulting in long-term benefits for the company.
Accomplished multiple tasks within established timeframes.
Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Established team priorities, maintained schedules and monitored performance.
Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.