Moncerrat Montes
Care To Stay Home
GARDENGROVE
4
years of professional experience
Detail-oriented medical receptionist and caregiver with experience in patient scheduling, insurance verification, and care plan support. Skilled in coordinating with clinical and billing teams to keep patient flow organized and efficient. CPR trained and committed to ethical, professional service.
Work History
Caregiver
2 Years 4 Months- Assisted clients with bathing, dressing, grooming, and other daily personal care needs.
- Supported mobility, transfers, and safe ambulation using proper assistance techniques.
- Monitored medication schedules and reported changes in client condition promptly.
- Prepared meals and followed care plans to support nutrition and routine.
Front Desk Medical Receptionist
11 Months- Scheduled, rescheduled, and confirmed visits while coordinating with clinical and billing teams.
- Verified insurance eligibility, obtained authorizations, and updated patient records in electronic systems.
- Greeted patients, verified demographics, and organized check-in workflow for imaging appointments.
- Answered multi-line calls, resolved routine questions, and directed patients to appropriate departments.
Education
Certificate of Medical Assistant - Medical Technology
Skills
Direct patient care
Medication management
Care plan documentation
Patient care coordination
Patient scheduling
Basic health monitoring
Insurance verification
CPR
Professionalism and ethics
Timeline
Caregiver
Care To Stay Home
06.2024 - CurrentRead More
Front Desk Medical Receptionist
United Medical Imaging
12.2022 - 11.2023Read More
HealthStaff Training Institute
Certificate of Medical Assistant from Medical Technology
Read More