Mauricio Buendia
Glendale
Summary
Accomplished and energetic Server/Bartender with a solid history in customer service. Motivated leader with strong organizational and prioritization abilities. Areas of expertise include making all customers feel comfortable and informed with product knowledge.
Overview
16
16
years of professional experience
4026
4026
years of post-secondary education
Work History
Fine Dining Server
Katsin Restaurant
Pasadena
04.2024 - Current
- Collaborated with kitchen staff to accommodate special dietary requests.
- Trained new servers on menu items and service protocols.
- Maintained cleanliness and organization of dining areas throughout shifts.
- Provided exceptional customer service in a high-pressure fine dining environment.
Head Bartender/Server
Diaghilev-Restaurant&Lounge
Studio City
10.2021 - Current
- Mix ingredients such as juices, sugar, salt, fruit, and bitters to create craft drinks and specialty cocktails.
- Conducted regular inventory checks of all beer, wine, spirits, juices, and other ingredients used in cocktails.
- Developed new cocktail recipes for the venue.
- Enforced responsible alcohol consumption among customers by ensuring that no one was over-served or served underage patrons.
Bartender/Server
Perch
448 S. Hill St. Los Angeles
02.2018 - 03.2020
- Explained menu options to guests, offered suggestions and took orders in a professional manner.
- Accurately recorded orders in POS system while providing excellent customer service.
- Adhered to state regulations regarding serving alcohol responsibly.
- Attended regular training sessions to stay updated on new products or trends.
Bartender/Server
Gamez-Sports Bar DTLA
500 S.Spring St. LA
11.2014 - 01.2018
- Performed opening and closing duties plus checkouts.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Greeted customers and provided excellent customer service.
- Provided drink suggestions to customers based on their preferences.
Fine Dining Server
Market City Caffe
164 Palm Ave. Burbank
05.2010 - 10.2014
- Took food orders and relay orders to kitchen
- In-depth product knowledge and up-selling of wine
- Explained daily specials, and answered questions about menu items.
- Checked back with customers to ensure satisfaction with each course.
Education
Medical Care Provider - Care Provider
IHSS
Los Angeles, CAHealth Nutrition -
Pasadena City College
Pasadena, CASkills
- Menu Memorization
- Leadership Skills
- Ability to Work Under Pressure
- Ability to Multitask
- Wine And Liquor Understanding
- Pos System Operation
- Spanish Expertise
- Serve-Safe Certified
- RBS-ABC Certification
Education and Training
other,other
Timeline
Fine Dining Server
Katsin Restaurant
04.2024 - Current
Head Bartender/Server
Diaghilev-Restaurant&Lounge
10.2021 - Current
Bartender/Server
Perch
02.2018 - 03.2020
Bartender/Server
Gamez-Sports Bar DTLA
11.2014 - 01.2018
Fine Dining Server
Market City Caffe
05.2010 - 10.2014
Medical Care Provider - Care Provider
IHSS
Health Nutrition -
Pasadena City College