Maurice Hinton

• Led sales team to exceed monthly revenue targets through strategic product placement and customer engagement.
• Analyzed inventory levels to optimize stock availability and reduce excess merchandise.
• Implemented promotional strategies that increased foot traffic and boosted seasonal sales performance.
• Collaborated with management to forecast sales trends and adjust merchandising strategies accordingly.
• Mentored junior team members on effective communication skills, fostering a cohesive sales environment.
• Conducted market research to identify customer preferences, informing product selection and marketing initiatives.
• Trained, coached, and mentored new sales associates for maximum performance.
• Provided ongoing coaching to team members, fostering a supportive environment that encouraged professional growth and skill development.
• Used POS system to process sales, returns, online orders, and gift card activations.
• Organized store merchandise racks and displays to promote and maintain visually appealing environments.
• Boosted sales performance by implementing strategic sales plans and effective team management.

• Key holder …. Open & Close Store,open and closed registers,check incoming fedex dropoffs

• Managed cash register operations, ensuring accurate balance and organization of transactions.
• Inventoried, stored, priced, and organized merchandise displays
• Always provided quality customer service with patience and sensitivity
• Helped other staff members with maintaining a safe working environment for the customers and employees
• Oversaw security operations and managed all incoming and outgoing calls.

• Organized client information into computers, printed out letters, and handled all filing
• Directed security and managed all in-coming and out-going calls
• Conducted telephone management and assisted in all aspects of customer service
• Read all incoming material and sorted accordingly
• Inventory control of product being used for orders
• Maintained a high level of positive customer service
• Always provided quality customer service with patience and sensitivity

• Oversaw cash register duties, including balancing funds and organizing customer transactions for optimal service delivery.
• Analyzed inventory levels and optimized merchandise presentation to improve overall store aesthetics and accessibility.
• Always provided quality customer service with patience and sensitivity
• Helped other staff members with maintaining a safe working environment for the customers and employees
• Directed security and managed all in-coming and out-going calls

• Train and support Warehouse teammates in procedures in accordance with the organization's policies and applicable laws.
• Responsible for maintaining a fair and consistent set of standards as they apply to the team members.
• Ensures the maintenance of a safe and clean work environment by keeping shelves, pallet area, and work stations neat; sweep, dust and mop.
• Prepare and assign Quality Assurance and Vendor Compliance Audits.
• Ensure all QA and VC audit procedures are understood and followed by all QA team mates.
• Work with both QA and DH management to ensure all KPI's and throughput goals are met.
• Ensure proper documentation of QA audits and report any issues to the QA management team.
• The ability to make distinctions between defects which require an immediate hold to be placed on a product and those issues that can await further review.
• Utilizes desk top or lap top computers to process and audit each shipment.
• Uses RF Gun to insure the accuracy of the inventory levels for each shipment is maintained.
• Assists the Department Manager/Supervisor in achieving goals of the departments.
• Written Communication - Able to read and interpret written information.
• Safety and Security - Observes safety and security procedures.
• Attendance/Punctuality - Is consistently at work and on time.
• Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Commits to long hours of work when necessary to reach goals.
• Leadership - Exhibits confidence in self and others; Inspires and motivates others to perform well.