Summary
Overview
Work History
Education
Skills
Timeline
MAUREEN LYZA C. JULAGTING

MAUREEN LYZA C. JULAGTING

Calgary,AB

Summary

Dedicated Food and Beverage Server with over four years of experience in delivering the highest calibers of service to costumers. Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.

Overview

4
4
years of professional experience

Work History

Server

Chopstix Restaurant
09.2022 - Current
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
  • Processed orders and sent to kitchen employees for preparation.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Bussed and reset tables to keep dining room and work areas clean.

Cashier/Server

Canton Chinese Restaurant
08.2021 - 08.2022
  • Operated cash register to record transactions accurately and efficiently.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Set up new sales displays each week with fresh merchandise.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Tallied cash drawer at beginning and end of each work shift.
  • Used POS system to enter orders, process payments and issue receipts.

Server Assistant

Tukka Restaurant and Bar
02.2021 - 07.2021
  • Assisted customers with seating and menu selections to support fast-paced restaurant operations.
  • Complied with all food safety and sanitation regulations to reduce restaurant risks.
  • Supported fast table turnover by taking customer orders and payments accurately and efficiently.
  • Answered customer questions about food and beverage items and assisted with menu selections.
  • Processed payments for orders and provided customers with change.
  • Bussed tables between courses and load and unloaded trays to expedite tasks.
  • Greeted customers and provided menus upon arrival to dining room.

Server Assistant

Taco Cantina
11.2018 - 05.2020
  • Monitored dining room and bar areas for signs of overcrowding.
  • Assisted customers with seating and menu selections to support fast-paced restaurant operations.
  • Offered product samples, answered questions and helped customers find items.
  • Assisted with dining room set up prior to and after service period.
  • Supported fast table turnover by taking customer orders and payments accurately and efficiently.
  • Bussed tables between courses and load and unloaded trays to expedite tasks.

Food and Beverage Server

Eagle Rays
11.2018 - 03.2020
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cleaned and set up tables to promptly seat guests and reduce wait times.
  • Served food and beverages promptly with focused attention to customer needs.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Remained focused, calm and professional during peak rush hours.
  • Seated customers in timely manner by managing reservations and waitlists skillfully.

Education

Bachelor of Science - Hospitality Management

St. Anthony's College, San Jose Antique, Philippines
04.2013


Housekeeping Services &

Personality Development, Water Front Hotel Cebu City Philippines.


Overview on Hotel & Restaurant Operations, Water Front Hotel Cebu City Philippines.


Bartending Seminar, Food and Beverage Workshop, Seminar on Business Franchising and SWOT Analysis Pinnacle Suites and Function Atabay, San Jose

Food And Beverage NC2 Passer -

Saint Anthony's College, San Jose Antique, Philippines
2013

Housekeeping NC2 Passer


TIPS training Certified

Cayman Island 2020

Skills

  • Table setting arrangements;
  • Point of Sale (POS) system operation
  • Strong commitment to service, and a great attitude!
  • Order Accuracy
  • Able to easily adapt to a situation, have a ready smile and out-going personality
  • Suggestive Selling
  • Menu Memorization
  • Adaptable and Flexible
  • Billing and Payment Processing
  • Daily Specials Memorization

Timeline

Server - Chopstix Restaurant
09.2022 - Current
Cashier/Server - Canton Chinese Restaurant
08.2021 - 08.2022
Server Assistant - Tukka Restaurant and Bar
02.2021 - 07.2021
Server Assistant - Taco Cantina
11.2018 - 05.2020
Food and Beverage Server - Eagle Rays
11.2018 - 03.2020
St. Anthony's College - Bachelor of Science, Hospitality Management
Saint Anthony's College - Food And Beverage NC2 Passer,

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MAUREEN LYZA C. JULAGTING