Summary
Overview
Work History
Education
Skills
Languages
Timeline
Personal Profile Summary - Summary
Patient Care Skills - Skills
Generic

Maureen Sandra Douglas

Winnipeg,Canada

Summary

Qualified UK registered mental health nurse, reliable and compassionate with a holistic, patient centred approach to care, front-line healthcare worker with over 20years experience working in day centers, acute mental health hospitals and community nursing. Experience working with severe and enduring mental ill health and various physical health conditions with complex needs in the community, inpatient and crisis situations in order to maintain the health and safety of people in my care while adhering to all working policies and procedures. Ability to demonstrate effective interpersonal and multidisciplinary communication with de-escalation techniques using critical thinking and the ability to deal with high risk cases utilising efficient time management skills. Qualified mentor, coordinating and working with a diverse professional, para-professional and student team to carry out appropriate and safe care interventions with caseloads assigned to the wider team and provide cover for continuity of care in the absence of responsible lead clinicians. Maintained live registration Nursing and Midwifery Council (NMC) UK Ability to recognise and pursue professional self-development Completed First Aid/BLS, Completed Criminal Record, Vulnerable Adult and Child Abuse check, Completed Internationally educated Nurse Bridging Program and registered with the College of Registration Psychiatric Nursing Manitoba (CRNPM)

Professional in healthcare field with strong background in inpatient psychiatric care. Skilled in patient assessment, crisis intervention, and therapeutic communication. Valued team collaborator known for adaptability, reliability, and achieving positive patient outcomes. Proficient in medication administration, care planning, and maintaining safe, supportive environment.

Experienced with comprehensive patient care in psychiatric settings. Utilizes therapeutic communication techniques to build trust and rapport. Knowledge of crisis intervention and de-escalation strategies to ensure patient safety and well-being.

Healthcare professional with solid background in inpatient psychiatric care. Known for delivering patient-centered care and managing complex cases with empathy and precision. Collaborative team player, focused on adapting to evolving needs and achieving positive outcomes through strong clinical skills and compassionate approach.

Resourceful [Job Title] committed to providing excellent care to patients of all ages. Expertise in performing admission assessments and discharges and participating in crisis interventions. Kind and caring professional with [Number] years of experience monitoring treatment of patients diagnosed with disabilities, illnesses and distress.

Seasoned nursing professional offering proven clinical knowledge, natural interpersonal strengths and technical abilities. Knowledgeable about EMR charting, medication administration and interdisciplinary collaboration focused on optimizing patient care and support. Quality-focused and efficiency-driven leader.

Patient-oriented Nurse with [Number] years of diverse experience in direct patient care, staff supervision and department operations. Skilled at multitasking and prioritizing patient needs and daily assignments. Offering expertise with [Area of expertise] specialty.

Recent graduate with foundational knowledge in [Area of study] and hands-on experience gained through academic projects and internships. Demonstrates strong teamwork, problem-solving, and time-management skills. Prepared to start career and make meaningful contributions with commitment and drive.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. Compassionate [Desired Position] with background in inpatient psychiatric care. Proven ability to create supportive environments and manage complex patient needs. Demonstrated effective communication and critical thinking skills.

Overview

27
27
years of professional experience

Work History

Registered Nurse, Inpatient Psychiatric Unit

St Boniface Hospital
04.2023 - 06.2025
  • Educated patients and families about mental health, diagnoses and treatment options.
  • Explained useful coping methods to relieve depression and anxiety.
  • Administered psychotropic medications as prescribed, monitoring side effects and adjusting dosages as needed under physician guidance.
  • Deescalated agitated patients using verbal interventions before resorting to physical restraints or seclusion when necessary.
  • Conducted suicide risk assessments for at-risk individuals promptly addressing any concerns identified throughout the evaluation process.
  • Managed challenging patient behaviors with patience and empathy, utilizing therapeutic interventions to help individuals regain control over their emotions.
  • Evaluated the efficacy of implemented care plans through regular monitoring of patient progress toward established goals.
  • Documented clinical observations in electronic medical records, ensuring accuracy while maintaining confidentiality according to regulations.
  • Administered medication and treatments to patients to observe and record responses.
  • Provided direct quality care to patients by monitoring, recording and evaluating psychiatric conditions.
  • Provided education to patients'' families regarding mental health disorders, treatment options, and community resources available for support.
  • Conducted therapy for mentally ill patients in group and individual settings to assist patients in achieving normalcy.
  • Facilitated group therapy sessions on various topics such as coping strategies, stress management, and medication adherence for improved patient understanding.
  • Enhanced therapeutic communication skills through active listening and empathetic responses, fostering trust and rapport with patients.
  • Served as a resource person for colleagues seeking guidance on complex psychiatric cases or clinical challenges encountered within the unit.
  • Contributed to a positive work environment by fostering open communication, teamwork, and mutual respect among colleagues and patients alike.
  • Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
  • Participated in evidence-based practice project implementation, nursing competency development and nursing simulation activities.
  • Equipped patients with tools and knowledge needed for speedy and sustained recovery.
  • Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
  • Monitored vital signs, nutritional intake and signs and symptoms of complications to report deviations to supervisor.
  • Oversaw care of suicidal patients and acted swiftly to reduce risk of harm to themselves or others.
  • Participated in ongoing professional development opportunities to stay current on evidence-based practices in psychiatric nursing care delivery methods.
  • Coordinated with medical and paramedical professionals to provide appropriate input and effectively formulate and implement treatment plans for patients.

Crisis Unit Practitioner

Shared Health
08.2021 - 03.2023

Short Term Crisis intervention
Mental health assessment and psychosocial assessment
Supportive place for an individual who is in crisis
Therapeutic group programming
Management of medications
Health education regarding mental illness, coping strategies, wellness recovery planning and preventative techniques
Liaison and referral to community resources
Support to family members and others concerned
Psychiatric consultation and assessment

Covid Immuniser / Observer

Shared Health
05.2021 - 09.2021

Health Care Aide

Executive Nursing Agency
02.2019 - 01.2021

Assisted with daily living activities, promoting patient independence and overall wellbeing.
Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
Utilized problem-solving skills when faced with unexpected situations or emergencies within the healthcare setting.
Maintained clean, safe, and well-organized patient environment.
Reduced patient anxiety through effective communication and active listening skills.
Kept accurate records of patients' care, condition, and progress.
Provided total hygiene care to [Number] patients per shift by assisting with skincare, bathing, and toileting.
Ensured the safe transfer of patients using proper techniques to prevent injuries and falls.
Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Participated in ongoing training opportunities to stay current with best practices in health care aide services.
Provided emotional support for patients and families during times of stress and uncertainty.
Supported patient nutrition needs by preparing meals according to dietary restrictions and preferences.
Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.

Health Care Aide

Elite Care Nursing Agency
06.2020 - 08.2020
  • Assisted with daily living activities, promoting patient independence and overall wellbeing.
  • Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Utilized problem-solving skills when faced with unexpected situations or emergencies within the healthcare setting.
  • Maintained clean, safe, and well-organized patient environment.
  • Reduced patient anxiety through effective communication and active listening skills.
  • Kept accurate records of patients' care, condition, and progress.
  • Provided total hygiene care to [Number] patients per shift by assisting with skincare, bathing, and toileting.
  • Ensured the safe transfer of patients using proper techniques to prevent injuries and falls.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Participated in ongoing training opportunities to stay current with best practices in health care aide services.
  • Provided emotional support for patients and families during times of stress and uncertainty.
  • Supported patient nutrition needs by preparing meals according to dietary restrictions and preferences.
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
  • Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.

Community Psychiatric Nurse

Black Country Mental Health Foundation Trust NHS
04.2009 - 12.2019

Staff Nurse

Black Country Mental Health Foundation Trust NHS
01.2004 - 01.2009

Nurse In Training

Wolverhampton University
01.2001 - 01.2004

Health Care Support Worker

Black Country Mental Health Foundation Trust
01.1998 - 01.2001

Education

Diploma - Mental Health Nursing

Wolverhampton University
01.2004

Dialectical Behavioural Therapy - undefined

01.2018

Advance - Cognitive Behavioural Therapy

Wolverhampton University
01.2014

Fundamental - Cognitive Behavioural Therapy

Wolverhampton University
01.2013

Mentorship in Nursing - undefined

Walsall University
01.2011

Skills

  • Patient Care
  • Crisis Intervention
  • Relapse Prevention
  • Assessment
  • Support and Assistance
  • Treatment Evaluation
  • Medication Monitoring
  • Cognitive Behavioral Therapy
  • Substance Misuse Support
  • Physical Health Promotion
  • Vocational Training
  • Interdisciplinary Collaboration
  • Continuity of Care
  • Effective Writing
  • Mentorship
  • De-escalation Techniques
  • Psychiatric assessment
  • Clinical documentation
  • Self-harm prevention
  • Mental health counseling
  • Behavioral management
  • Nursing care
  • Care plan adjustment
  • Teamwork
  • Time management
  • Problem-solving abilities
  • Compassionate and caring
  • Professionalism
  • Documentation
  • De-escalation techniques
  • Continuing education
  • Care coordination
  • Interpersonal skills
  • Accurate documentation
  • CPR/AED
  • Patient condition monitoring
  • Infection control
  • Health promotion
  • Task prioritization
  • Safety protocols
  • Individualized care planning
  • Restraint reduction
  • Violence risk assessment
  • Physical health monitoring
  • Co-occurring disorders management
  • Therapeutic communication
  • Substance abuse treatment
  • Direct patient care
  • Patient assessments
  • Medication administration
  • Crisis intervention
  • Safety planning
  • Individual counseling
  • Client education
  • Multidisciplinary collaboration
  • Psychosocial analysis
  • Multidisciplinary team collaboration
  • Suicide prevention
  • Quality improvement
  • Multitasking
  • Multitasking Abilities
  • Basic life support
  • Reliability
  • Excellent communication
  • Critical thinking
  • Organizational skills
  • Active listening
  • Effective communication
  • Adaptability and flexibility
  • Decision-making
  • Patient education
  • Certified in CPR/AED
  • Monitoring vital signs
  • Electronic health records
  • Relationship building
  • Vitals monitoring
  • Clear patient communication
  • Delegation and motivation
  • Self motivation
  • Pain management
  • Microsoft office
  • Physical assessment
  • Patient and family advocacy
  • Team collaboration
  • Problem-solving
  • Teamwork and collaboration
  • Recovery support
  • Protocol compliance
  • Service coordination

Languages

English
Full Professional

Timeline

Registered Nurse, Inpatient Psychiatric Unit

St Boniface Hospital
04.2023 - 06.2025

Crisis Unit Practitioner

Shared Health
08.2021 - 03.2023

Covid Immuniser / Observer

Shared Health
05.2021 - 09.2021

Health Care Aide

Elite Care Nursing Agency
06.2020 - 08.2020

Health Care Aide

Executive Nursing Agency
02.2019 - 01.2021

Community Psychiatric Nurse

Black Country Mental Health Foundation Trust NHS
04.2009 - 12.2019

Staff Nurse

Black Country Mental Health Foundation Trust NHS
01.2004 - 01.2009

Nurse In Training

Wolverhampton University
01.2001 - 01.2004

Health Care Support Worker

Black Country Mental Health Foundation Trust
01.1998 - 01.2001

Dialectical Behavioural Therapy - undefined

Advance - Cognitive Behavioural Therapy

Wolverhampton University

Fundamental - Cognitive Behavioural Therapy

Wolverhampton University

Mentorship in Nursing - undefined

Walsall University

Diploma - Mental Health Nursing

Wolverhampton University

Personal Profile Summary - Summary

Qualified UK registered mental health nurse, reliable and compassionate with a holistic, patient centred approach to care, front-line healthcare worker with over 20 years experience working in day centers, acute mental health hospitals and community nursing. Experience working with severe and enduring mental ill health and various physical health conditions with complex needs in the community, inpatient and crisis situations in order to maintain the health and safety of people in my care while adhering to all working policies and procedures. Ability to demonstrate effective interpersonal and multidisciplinary communication with de-escalation techniques using critical thinking and the ability to deal with high risk cases utilising efficient time management skills. Qualified mentor, coordinating and working with a diverse professional, para-professional and student team to carry out appropriate and safe care interventions with caseloads assigned to the wider team and provide cover for continuity of care in the absence of responsible lead clinicians. Maintained live registration with Nursing and Midwifery Council (NMC) UK. Ability to recognise and pursue professional self-development. Completed First Aid/BLS, Completed Criminal Record, Vulnerable Adult and Child Abuse check, Completed Internationally educated Nurse Bridging Program and registered with the College of Registration Psychiatric Nursing Manitoba (CRNPM).

Patient Care Skills - Skills

  • Promote engagement with service users and family/carers with persistence, creativity and innovation focusing on service users, strengths and interests and the benefits that contact with services.
  • Participate in team response to changes in patient need, including rapid response to requirements for intensive support in the community.
  • Meet with patients to assess their progress, give support and discuss any difficulties or problems.
  • Participate in relapse prevention work, with service user’s carers; this includes crisis intervention and intensive support for service users when hospitalisation is thought to be avoidable and less restrictive.
  • Review patient background information, interview patients to obtain case history and prepare intake reports.
  • Assess patients' relevant skill strengths and needs.
  • Assist patients to sort out options and develop plans of action while providing necessary support and assistance.
  • Assist in evaluating the effectiveness of treatment programs by looking at behavioural changes and responses to interventions.
  • Aid patients with the monitoring of medication, which includes delivery of medication with safe storage and administration.
  • Facilitate Depot clinics monitoring side effects and compliance.
  • Participate in the delivery of cognitive behavioural therapies and techniques considered to be of likely benefit to service users.
  • Participate in aiding service users to deal with issues regarding substance misuse.
  • Promote patients' physical health.
  • Promote patients with vocational, educational and recreational aspirations.
  • Work in an integrated multidisciplinary team of psychiatrists, general practitioners, psychologists, social workers, occupational therapists, and healthcare support workers operational staff to provide organizational holistic patient care.
  • Liaise with outside agencies approaching release in order to affect continuity of care when a patient is released.
  • Document on healthcare computer system each and every patient contact in order to note any change in symptoms or behavior using effective writing skills to report outcomes to management and doctor in charge of care.
  • Support newly recruited staff and students by providing mentorship and spending time to demonstrate healthcare protocols pertaining.
  • Manage aggressive patient behaviors by addressing patients calmly and using de-escalation techniques to calm patients.
Maureen Sandra Douglas