Maureen Rodriguez Ramirez
Accountant
Toronto
Summary
Dynamic Finance and Administration Assistant with a proven track record at the United Nations Development Programme. Enhanced customer relations through timely responses and improved organizational efficiency by streamlining record management. Skilled in expense validation and office administration, demonstrating strong analytical abilities and exceptional interpersonal skills.
Overview
17
17
years of professional experience
2
2
Languages
Work History
Finance and Administration Assistant
United Nations Development Programme - Undp
02.2002 - 07.2019
- Increased customer satisfaction by providing timely and professional responses to inquiries via phone, email, or in-person visits.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Reduced administrative workload for supervisors, managing calendar appointments and coordinating meeting logistics.
- Recorded expenses and maintained accounting records.
- Executed record filing system to improve document organization and management.
- Assisted human resources department in maintaining up-to-date personnel records by collecting relevant documentation from employees periodically.
Education
Bachelor of Accounting - Accounting
Universidad Latina De Costa Rica
San Jose, Costa Rica 05.2001 -
Diploma - Accounting
Instituto De Profesionalizacion En Ciencias Economicas
San Jose, Costa Rica 05.2001 -
Skills
Administrative support
Customer relations
Inventory management
Expense validation
Payroll and budgeting
Office administration
Timeline
Finance and Administration Assistant
United Nations Development Programme - Undp
02.2002 - 07.2019
Bachelor of Accounting - Accounting
Universidad Latina De Costa Rica
05.2001 -
Diploma - Accounting
Instituto De Profesionalizacion En Ciencias Economicas
05.2001 -
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