Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Maureen Norris

Waterloo,Ontario

Summary

I have been backfilling the Customer Service Representative for many years. I have also helped with the Payables group as well.

The knowledge that I have gained from being a backfill has allowed me to share with my Trainees/Coworkers the importance of each of us in the business. We are all important players that help drive the success of Frito Lay. Having the understanding of how important our Customers/Consumers satisfaction means, has helped me to go above and beyond in my work ethics, my dedication, my training skills and my desire to send out a #1 quality product.

Overview

18
18
years of professional experience

Work History

PACKER/GL SET, Palletizer Operator SET

Pepsico Foods NA
08.2005 - Current

SIGHT EXPERT TRAINER

Trained new hires/students in the Packer Role.

Ergonomic Techniques

Proper cleaning procedures for machine change overs

Safety-forklifts, Warehouse, Packaging area-LOTO

Food Safety/Quality and the importance of

Helped to integrate them into the business by providing information on signing into to view paystubs, KRONOS, Team Meetings, Manpower Schedules, Overtime sign up sheets and much more


PALLETIZER OPERATOR SIGHT EXPERT TRAINER

Teaching team members how to run the South/North Palletizers

effectively and efficiently

Safety-forklifts, Automated Guided Vehicles, proper walking paths, LOTO

How to fix small errors in a timely manner safely eliminating the need for Maintenance staff


Have been apart of many Guiding Teams, Joint Health & Safety Committee, Emergency Response Team, Mental Health Committee, Social Committee Organizer helping in many company events



Education

High School Diploma -

Centennial Collegiate Vocational Institute
Guelph, ON
06.1981

Skills

  • Analytical and Critical Thinking
  • Critical Thinking
  • Problem Resolution
  • Decision-Making
  • Teamwork and Collaboration
  • Conflict Resolution
  • Remote Office Availability
  • Computer Skills
  • Friendly, Positive Attitude
  • Excellent Communication
  • Microsoft Office
  • Troubleshooting
  • Clerical Support
  • Organization and Time Management

Languages

English
Professional Working

Timeline

PACKER/GL SET, Palletizer Operator SET

Pepsico Foods NA
08.2005 - Current

High School Diploma -

Centennial Collegiate Vocational Institute

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Maureen Norris