Maureen Nolan

(BC Children's Hospital)

◆ Collecting and analyzing data from parents regarding their child's injury visit to BC Children's Hospital
◆ Recording data and assigning coding for uploading onto the Canadian Network for Public Health Intelligence database
◆ Ensuring data integrity by reconciling patient records with parental submissions
◆ Contributing to various data collection projects, enhancing the understanding of injury prevention.

◆ Smoothly ran the company’s Yaletown office for 4 years, acting in the capacity of Office Manager

◆ Moved to Kerrisdale office in 2013, providing office support and coordinating the advertising for a larger number of Realtors

◆ Provided exceptional customer service, addressing inquiries and resolving issues promptly.

◆ Monitored inventory levels, coordinating replenishment orders when necessary to avoid stockouts.

◆ Boosted sales by providing effective administrative support to the sales team.

◆ Supported the onboarding of new administration team members, facilitating their integration into the team smoothly.

◆ Assisted in setting up the event space, ensuring proper table arrangements and placement of utensils for seamless guest experience.

◆ Supported event coordinators by actively participating in pre-event meetings, discussing setup requirements, and establishing clear communication channels.

◆ Handled special dietary requests, ensuring all guests received appropriate meals according to their preferences or restrictions.

◆ Ensured timely food delivery by effectively communicating with kitchen staff and coordinating efforts.

◆ Increased overall event success by anticipating guests'' needs and promptly addressing requests or concerns.

◆ Contributed to positive guest feedback by consistently delivering high-quality service in a professional manner.

◆ Performed opening and closing duties for banquet/event areas, following checklist to restock supplies and clean up all service areas.