Maureen Keats
Matheson
Summary
Results-driven Retail Store Manager with a proven track record in optimizing operations and enhancing team performance. Skilled in decision-making, problem-solving, and customer service, contributing to increased sales and improved inventory management.
Overview
10
10
years of professional experience
Work History
Retail Store Manager
Dollarama
Hamilton, ON
08.2018 - 06.2025
- Oversaw daily store operations, ensuring compliance with company policies and procedures.
- Led and developed a team of employees, fostering a high-performance work environment.
- Implemented inventory management systems, optimizing stock levels and reducing shrinkage.
- Analyzed sales data to identify trends and adjust merchandising strategies accordingly.
- Trained and mentored staff, enhancing team performance and customer service skills.
- Developed promotional displays, driving sales and increasing customer engagement.
- Established strong vendor relationships, negotiating favorable terms and pricing agreements.
- Completed routine store inventories.
Labour
Custom Ear Molds
Hamilton, ON
06.2016 - 07.2018
- Operated specialized equipment for custom ear mold production.
- Maintained a clean and organized work environment to ensure safety compliance.
- Conducted quality checks on finished products to meet company standards.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Retail Merchandiser
Liquidation World
Hamilton, ON
02.2015 - 05.2016
- Implemented merchandising strategies to maximize product visibility and drive sales.
- Analyzed inventory levels to optimize stock management and reduce waste.
- Collaborated with cross-functional teams to align promotional displays with marketing initiatives.
- Trained junior staff on visual merchandising standards and best practices.
- Organized and maintained displays to achieve clean and appealing product layouts.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Arranged consistent shelves, bins, and racks at [Number] locations by following established planograms.
Skills
- Customer service
- Strong multi-tasking
- Retail operations
- Problem-solving
- Decision-making skill
- Highly motivated
- Stockroom management
- Friendly and outgoing
- Dependable and reliable
- Store maintenance
- Coaching and mentoring
- Accurate money handling
- Visual merchandising
Languages
English
Native or Bilingual
Timeline
Retail Store Manager
Dollarama
08.2018 - 06.2025
Labour
Custom Ear Molds
06.2016 - 07.2018
Retail Merchandiser
Liquidation World
02.2015 - 05.2016