Maureen Campbell
London,ON
Summary
Dynamic professional with a proven track record in brand/product marketing and sales. Excelling in sales strategy development and effective communication. Adept at fostering long-term relationships and enhancing customer satisfaction, I leverage strong networking initiatives and project coordination skills to drive business growth and elevate brand visibility.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
1
1
Certification
Work History
Small Business Owner
Nanny Whisperer Inc.
- Recruiting Nanny candidates through various job listing platforms and networking with post secondary schools and job fairs.
- Expanding client base through targeted networking initiatives, resulting in increased sales opportunities.
- Participating in business events, conferences and trade shows to promote products and network with business owners and prospective clients.
- Managing daily operations for a successful small business, ensuring efficient processes and quality services.
- Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
Chiropractic Assistant - Casual PT
Inner Balance Chiropractic
- Answer phones to respond to customer questions, provide information and schedule appointments.
- Develop strong rapport with patients leading to high levels of trust and satisfaction, fostering long-term relationships and patient retention.
- Educate patients on chiropractic care benefits, resulting in increased referrals and new client acquisition.
- Participate in regular staff meetings to discuss practice improvement initiatives for continuous quality enhancement.
- Collaborate with medical and administrative personnel to maintain patient-focused, engaging, and compassionate environment.
- Support duties for diagnostic and technical treatment procedures, such as clinical procedures for patient charts (i.e. balance recording, blood pressure, x-ray setup and patient preparation)
- Manage billing processes accurately and efficiently, ensuring prompt payments from insurance companies and patients.
Marketing/Product Manager
Brant Dairy Co. Ltd.
- Communicated effectively with team members to deliver updates on project milestones and deadlines.
- Developed product documentation to communicate upcoming features and products to internal teams.
- Collaborated with sales team to develop effective training materials that drove increased product knowledge among staff members, resulting in higher close ratio
- Collaborated with sales, marketing, and support teams to launch products on time and within budget.
- Launched over 10 new successful products by conducting thorough market research and identifying customer needs.
- Liaised with clients to better understand business needs and current market landscape.
- Wrote and distributed press releases to increase brand visibility.
- Oversaw preparation of marketing copy, images, videos, emails, and other collateral.
- Coordinated with design and media teams to develop high-quality creative assets.
- Secured over 200 long-term accounts by recommending strategies to promote brand effectiveness and highlight product benefits.
- Conducted market research to identify new opportunities and target markets.
- Continually maintained and improved company's reputation and positive image in markets served.
Retail Business Manager
Cuddy Foods
- Developed product documentation to communicate upcoming features and products to internal teams.
- Communicated effectively with team members to deliver updates on project milestones and deadlines.
- Collaborated with sales teams to develop effective training materials that drove increased product knowledge among staff members, resulting in higher close rates.
- Coordinated design meetings and decisions with internal departments and teams.
- Analyzed metrics to measure product performance.
- Managed full product lifecycle, from ideation through post-launch support, ensuring consistent quality control measures were in place.
- Launched successful products by conducting thorough market research and identifying customer needs.
Education
Business Administration - Marketing
Humber College
Toronto, ONBachelor of Science - Psychology
University of Toronto
TorontoSkills
- Sales strategy development
- Networking initiatives
- Project coordination
- Effective communication
- Team collaboration
- Problem resolution
- Quality assurance
- Customer service
- Scheduling appointments management
- Time management mastery
- Active listening
- Patient education
- Patient care coordination
Accomplishments
Having fostered an early interest in business and community involvement through my family , I value recognizing how to grow a business based on identifying needs and the importance of familiarizing yourself with your market and ensuring that the business within a community is successful as part of that community and not mutually exclusive.
While taking the years to raise my family, I also pursued numerous volunteer positions within my community that included networking , fundraising, leadership, coordinating events, managing teams and keeping detailed records.
I continued to take courses and programs of interest , including quick books, safe food handling , cpr/first aid and worked with the LDCSB.
Keeping connected and an interest in my community has always been important to me!
Certification
Safe Food Handling
Whmis Training
CPR/First Aid
Massage Therapy
Quick Books
HPCO Certificate
Timeline
Small Business Owner
Nanny Whisperer Inc.
Chiropractic Assistant - Casual PT
Inner Balance Chiropractic
Marketing/Product Manager
Brant Dairy Co. Ltd.
Retail Business Manager
Cuddy Foods
Business Administration - Marketing
Humber College
Bachelor of Science - Psychology
University of Toronto
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