MAULIKKUMAR PATEL
Brampton,ON
Summary
Dedicated software developer and database engineer with a strong background in MS SQL Server, system optimization, and high availability systems. Committed to leveraging technical skills and excellent communication abilities to manage customer relationships and drive issue resolution in a database support engineer role.
Overview
4
4
years of professional experience
Work History
Database Support Assistant (Co-Op)
Finabots Canada Inc.
Brampton
04.2023 - 12.2023
- Managed challenging customer issues, ensuring high satisfaction levels through detailed problem identification and swift resolution.
- Provided technical support to customers with database related issues.
- Supported SQL Server Failover Cluster Instances and Always-On Availability Groups, improving system availability and performance.
- Implemented complex queries to retrieve data from SQL Server database by joining multiple tables with different conditions.
- Facilitated cross-team collaboration to troubleshoot complex problems and enhance database reliability.
- Conducted secure data backup and restoration procedures, aligning with organizational data security protocols.
Intern
Novatrice Technologies Pvt. Ltd
Gujarat
01.2020 - 06.2020
- Developed and maintained scalable .NET services and APIs, focusing on robustness and high availability.
- Interacted with database systems such as SQL Server for data storage, retrieval, manipulation.
- Collaborated with database administrators on SQL Server performance tuning, ensuring optimal system performance during peak operations.
- Developed user interfaces utilizing HTML, CSS, JavaScript, and AJAX.
- Coded, tested, debugged, and documented software applications.
- Provided technical support for customer inquiries related to software products.
Education
Computer Software and Database Development -
Lambton College
09.2023
Information Technology -
Ahmedabad Institute of Technology
04.2020
Skills
- MS SQL Server
- SQL
- Firebase
- C
- C
- C#
- Java
- HTML
- CSS
- NET
- PL/SQL
- Visual Studio
- Android Studio
- Visual Code
- Windows Server
- Unix
- Problem-solving
- Effective Communication
- Team Leadership
- User Support
Awards
Certificate of Excellence - Student Representative
References
References available upon request.
Timeline
Database Support Assistant (Co-Op)
Finabots Canada Inc.
04.2023 - 12.2023
Intern
Novatrice Technologies Pvt. Ltd
01.2020 - 06.2020
Computer Software and Database Development -
Lambton College
Information Technology -
Ahmedabad Institute of Technology
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