Experienced in managing inventory, sales planning and reporting. Detail-oriented and proactive food service leader with an adaptable approach to team and operations management.
Overview
4
4
years of professional experience
Work History
Food Service Supervisor
Red Swan pizza
Lloydminster, AB
08.2023 - Current
Delegated work to staff, setting priorities and goals.
Reviewed daily task list with employees and assigned tasks for completion.
Investigated and resolved customer complaints concerning food quality and service.
Ensured compliance with health and safety regulations in all areas of the kitchen.
Hired and trained new food service personnel to maintain high productivity levels of staff.
Ensure food service and quality control
Managed financial aspects such as tracking expenses, calculating costs per meal served.
Cook
Cora Breakfast and Lunch
Lloydminster, AB
10.2023 - Current
Preparing and assembling ingredients for menu items.
Preparing high-quality meals and food items according to company recipes.
Ensuring that food portions and food presentation meet company standards.
Ensuring that cooking utensils are clean before each use.
Cleaning and sterilizing food preparation areas.
Assisting other cooks to ensure that food orders are completed in a timely manner.
Efficiently resolving problems with customers’ orders.
Ensuring that food health and safety regulations are followed.
Food Service Supervisor
Pizza Hut
Camrose, AB
08.2021 - 08.2023
Supervise and co-ordinate activities of staff who prepare and portion food
Prepare and submit reports
Maintain records of stock, repairs, sales and wastage
Establish work schedules
Estimate and order ingredients and supplies
Address customer’s complaints or concerns
Train staff in job duties, sanitation and safety procedures
Establish methods to meet work schedules
Cashier
Fas Gas Plus
Camrose, AB
10.2021 - 07.2023
Handle cash, credit, or check transactions with customers
Scan goods and collect payments
Issue change, receipts, refunds, or tickets; Redeem stamps and coupons
Counted and balanced cashier drawers
Keep reports of transactions
Helped customers find specific products, answered questions, and offered product advice.
Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Greeted customers and answered any questions they had about the store's products and services.
Dishwasher
Burger King
Camrose, AB
08.2021 - 05.2022
Ensuring the availability of clean dishes by bussing tables, washing dishes, pots, pans, and flatware, and resetting dining areas
Taking out the trash and rinsing garbage cans
Supporting other restaurant staff members by assisting with other tasks, as needed
Maintained assigned areas to keep organized and clean by mopping floor.
Scrubbed pots, pans and trays by hand or cleaned using industrial washing machine.
Customer Service Representative /Cashier
Circle K
Thunder Bay, ON
12.2019 - 07.2021
Welcoming customers, answering their questions, helping them locate items, and providing advice or recommendations
Operating scanners, scales, cash registers, and other electronics
Balancing the cash register and generating reports for credit and debit sales
Accepting payments, ensuring all prices and quantities are accurate and proving a receipt to every customer
Processing refunds and exchanges, resolving complaints
Following all store procedures regarding coupons, gift cards, or the purchase of specific items, such as alcohol or cigarettes