Maulik Chandhok
Langley,BC
Summary
Outgoing and ambitious high school graduate. Eager to use my communication skills and abilities to work in a fast paced environment. Strong payment processing and client engagement skills to promote seamless store operations. Technical-savvy and highly educated in all current technologies.
Overview
1
1
year of professional experience
Work History
Customer Sales and Service Expert
Vijay Sales
New Delhi
08.2022 - 05.2023
- Answered customer inquiries regarding product features, availability, and pricing.
- Identified customer needs by asking questions and advising on best solutions.
- Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
- Consulted with customers regarding needs and addressed concerns.
- Identified needs of customers promptly and efficiently.
Retail Cashier
Raj Mandir Hypermarket
New Delhi
01.2022 - 07.2022
- Greeted customers upon their entry into the store and helped them with any questions and concerns.
- Performed all checkout procedures quickly and accurately each time, while also promoting the store credit card to customers.
- Maintained store security by monitoring customers' activities within the store premises.
- Explained return and exchange policy to enforce, and accepted merchandise for refunds or replacement with different items.
- Maintained work area and kept cash drawer organized.
Education
Bachelor of Science - Computing Science
Trinity Western University
Langley, BCSkills
- Financial Transactions
- Organization
- Returns and Exchanges
- MS Office Proficiency
- Product Troubleshooting
- Cash Handling
- Technical Support
- Microsoft Office Specialist (MOS) Master
- Network Configuration
- Operating Systems
Accomplishments
- Certificate of Merit in Microsoft.
- Recognized for outstanding service to clients.
Languages
English
Full Professional
Hindi
Native/ Bilingual
Availability
Weekdays - After 5:00 P.M.
Weekends - Full day
Timeline
Customer Sales and Service Expert
Vijay Sales
08.2022 - 05.2023
Retail Cashier
Raj Mandir Hypermarket
01.2022 - 07.2022
Bachelor of Science - Computing Science
Trinity Western University
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